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Student Services Receptionist

2 weeks ago

Riyadh, Saudi Arabia Kapsarc Full time

**Position Summary**

To assist in the planning, development, and implementation of student-focused services and activities, ensure proper implementation of co-curricular activities and career services, manage alumni relations, and enhance ongoing students’ education experience by promoting personal and academic growth and ensuring a supportive campus environment in line with best practices and KSPP’s strategic direction.

**Major Accountabilities**

**Student Services**
- Provide high quality initial information and guidance to students and visitors regarding the college.
- Assist in the development and implementation of orientation programs to ensure all students are familiarized with the college’s programs, culture, policies, resources, and academic expectations, fostering a smooth integration into the educational environment.
- Manage students’ academic administration requirements in coordination with relevant internal stakeholders, including students’ ID, parking, etc.
- Assist in organizing student admissions interviews, inviting students, arranging venues, producing appropriate paperwork and records.
- Under the direction of the Admission/Registration Officer, produce a range of correspondence to be sent to students in a range of formats.
- Assist staff, faculty and students with Student Services-related queries.

**Receptionist**
- Address daily inquiries from students, staff, faculty, and visitors.
- Greet and assist school visitors, ensuring proper sign-in and notification to the relevant staff member; maintain a visitor diary.
- Coordinate meetings by reserving rooms through the booking system and arranging refreshments when required.
- Handle incoming calls, efficiently distributing messages to the appropriate recipients.
- Manage the reception mailbox, evaluating inquiries, directing them to the relevant departments, or responding appropriately.

**Policies, Systems, Processes and Procedures**
- Adhere to all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

**Related Assignments**
- Undertake other duties as directed and when requested, which may include supporting in other areas of administration across the college department.

**Qualifications and Experience**

**Recommended Qualifications and Years of Experience**
- High school degree or diploma in Business Administration, Office Administration or any other related field with 2-4 years of relevant experience.