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Community Manager

3 weeks ago

المملكة العربية السعودية, Saudi Arabia she 2030 Full time

**Community Manager**

**ONLY Saudi national female based in Riyadh**

Job description

We are looking for a Saudi national female based in Riyadh for the role of the Community Manager to work on:

- Developing and actively engaging with a she2030 community of Saudi and GCC women entrepreneurs and professionals
- Mapping she2030 community by marketing personas categories and building community management tools and contents to efficiently engage with each category of she2030 users
- Actively market existing she2030 services to the she2030 community, build feedback loops to improve services/ create new services
- Actively engaging with she2030 mentors
- Actively supporting she2030 upskilling activities
- Producing podcasts for she2030 community
- Setting and implementing social media and web communication campaigns to align
with our marketing strategies
- Providing engaging content, image and video content for social media accounts, our

website and our digital platform
- Responding to comments and customer queries in a timely manner
- Collaborate with international third parties providing services to she2030 community
- Work on KPIs (NPS, main customer acquisition KPIs)
Community Manager would be a tech-savvy individual, experienced in social media, PR and promotional events; would have great oral and written communication skills and ability to develop engaging content; would be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community; would have an ability to act as the face and voice of our brand and manage all community communications.Responsibilities
- Set and implement social media and communication campaigns to align with marketing strategies
- Provide engaging content, image and video content for social media accounts
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in events to build community and boost brand awareness
- Coordinate with she2030 team to ensure brand consistency
- Stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and
journalists
- Work with she2030 international partners to guarantee best services
- Deliver on customer acquisition/customer satisfaction KPIs
- Stay up-to-date with digital technology trends
**Requirements**:

- 2 years of work experience as a community manager
- Experience launching community initiatives (e.g. building an online forum, launching
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Excellent verbal communication skills
- Excellent writing skills
- Hands on experience with social media management for brands
- Ability to interpret website traffic and online customer engagement metrics
- Ability to deliver on KPIs
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- BSc/MSc degree in Marketing or relevant field
- English proficiency
Location: Riyadh, Saudi Arabia Renumeration: competitive salary and benefits

**Job Types**: Full-time, Permanent

**Salary**: ﷼100,000.00 - ﷼150,000.00 per year