Receptionist

1 week ago

Riyadh, Saudi Arabia IIQAF Full time

**Description**:
**Key Objectives**:

- Manage front desk activities efficiently to create a positive first impression.
- Coordinate communication between patients, medical staff, and administrative departments.
- Support daily operations to enhance patient experience and office workflow.

**Responsibilities**:

- Greet and assist patients, visitors, and vendors promptly and courteously.
- Answer and direct incoming calls, respond to inquiries, and take messages as needed.
- Schedule and confirm patient appointments while maintaining accurate records.
- Manage patient check-in and check-out processes, including verifying insurance and collecting payments.
- Maintain a clean, organized, and welcoming reception area.
- Coordinate with clinical and administrative teams to facilitate smooth patient flow.
- Handle incoming and outgoing mail, deliveries, and office supplies inventory.
- Adhere to confidentiality policies and maintain patient privacy at all times.
- Assist with administrative tasks such as data entry, filing, and documentation as required.

**Requirements**:

- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a receptionist or in a similar customer-facing role, preferably in health care.
- Excellent communication and interpersonal skills with a professional demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize, and work effectively under pressure.
- Commitment to maintaining patient confidentiality and compliance with HIPAA regulations.
- Positive attitude, reliability, and a team-oriented mindset.

**Benefits**:

- Competitive salary and comprehensive health benefits.
- Opportunities for professional development and career growth.
- Supportive and inclusive work environment.
- Paid time off and holiday benefits.
- Employee wellness programs and resources.

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