Ticketing Officer

2 weeks ago

Jeddah, Saudi Arabia Archirodon Group N.V Full time

Company Description
**Archirodon**, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance.**
- We have an outstanding record in completing major Energy, Marine, Infrastructure and Defense & Security projects around the globe and we pride ourselves on delivering over the years the kind of reliability and trust that the client has the right to expect from a major EPC contractor._

**Job Description**:
We are constantly growing and are currently looking for a **Ticketing Officer** to join our knowledgeable Administration team of Jeddah Office in Saudi Arabia.

Would you like to be part of a dynamic EPC leader with global presence? We’d like to meet you.

Join our worldwide journey. Build on something that matters

**What you will need to do**:

- Issues tickets as per relevant ticketing policy at corporate, country and project level as per relevant guidelines.
- Liaises with travel agencies and airlines as and if required, in coordination with the line manager.
- Reads and analyses thoroughly the ticketing fare rules and regulations.
- Supports new technologies i.e., GDS, NDC and adopt to process improvements.
- Provides the required support to the line manager, developing reports and analysis.
- Provides all relevant and essential information to the travelers regarding their travel, like tickets, Visa & Passport requirements, government regulations and any other queries.
- Resolves any problem that arises regarding the trip for the travelers.
- Supports urgent issues and requirements by enhancing a 24/7 approach on crisis situations (in case it is deemed necessary).
- Identifies inefficiencies of the applied ticketing processes and suggest solutions.

**What you will need to have**:

- Bachelor’s degree (highly preferred from a recognized/ reputed University)
- Five (5) to seven (7) years of working experience in corporate travel agencies and airlines companies.
- Excellent command of AMADEUS, GDS online system.
- Excellent command (written and oral) of the English.
- Strong computer skills and knowledge of common programs such as Microsoft Office etc.

**You are someone who**:

- Punctual, Committed and Hardworking (i.e., good work ethics).
- Able to work independently, exercising professional judgment and coordination skills.
- Proactive and has an excellent eye for details.
- Has excellent organizational skills.
- Passionate about his field of expertise and determined to succeed.

**What is in it for you**:
Competitive salary and benefits are part of the offering, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive, and human-centric culture, caring for and building on our people and their development

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