Manager - Smart Park Management System (Cor 225)

3 days ago

الرياض, Saudi Arabia Qiddiya Investment Company Full time

Join Qiddiya Investment Company as a Manager - Smart Park Management System, where you will lead the development and implementation of cutting-edge technology solutions to enhance guest experiences and operational efficiency in our park. Your expertise in smart systems will be vital in creating a seamless integration of technology and services across the park's various offerings.

In this role, you will oversee the Smart Park Management System (SPMS), ensuring that it meets the operational needs of the park while providing a user-friendly experience for guests and staff. You will collaborate with various stakeholders, including IT, operations, and guest services, to ensure a cohesive approach to park management.

**Responsibilities**:

- Lead the design, development, and deployment of SPMS, ensuring alignment with park operations and guest experience objectives.
- Collaborate with the IT Business Relations team to understand business requirements and participate in solution identification and tender processes.
- Oversee the implementation of SPMS features such as ride performance metrics, live downtime reporting, training management, and guest engagement tools.
- Partner with park operations teams, ride operators, and supervisors to ensure SPMS functionalities meet their needs, including incident management, access control, and performance tracking.
- Coordinate with vendors to address Level 3 support cases and maintain system performance.

**Requirements**:

- A Bachelor's degree or equivalent qualifications in Information Technology or a related discipline.
- Practical experience with SPMS functionalities, including ride operations, access control, incident management, and training systems.

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