Sharepoint & Web Application Support Engineer

1 week ago

Riyadh, Saudi Arabia DXC Technology Full time

**Key Responsibilities**:

- Monitor, maintain, and troubleshoot issues related to SharePoint sites, web parts, workflows, and content databases.
- Manage incidents, service requests, and change requests using ITSM tools such as ServiceNow or BMC Remedy.
- Coordinate with development and infrastructure teams for issue resolution and performance optimization.
- Engage with end-users and business stakeholders to understand and resolve their issues effectively.

**Required Skills and Qualifications**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Hands-on experience in SharePoint 2013/2016/2019 administration and support.
- Experience with SQL Server for data extraction and query troubleshooting.
- Strong understanding of ITIL/ITSM processes including incident, problem, and change management.
- Excellent communication, interpersonal, and stakeholder engagement skills.
- Previous working experience in the Middle East is a strong plus.
- Ability to work independently and in cross-functional teams under pressure.

**Required Skills & Experience**:

- 4+ years of experience in SharePoint On-Premises administration & support.
- Good knowledge of SharePoint Central Admin, PowerShell, IIS, SQL Server.
- Hands-On SharePoint administration
- Experience working in or with Middle Eastern clients or organizations.
- Working in Banking, Finance will be a added advantage
- Fluent in Arabic and English Language
- Familiar with Active Directory, DNS, SSL certificates, and related integrations.
- Deep understanding of ITSM tools (ServiceNow, BMC Remedy, etc.) and processes.
- Excellent communication, client interaction, and documentation skills.
- ITIL Foundation Certification is a plus.
- Exposure to enterprise-grade environments and digital transformation initiatives.
- Collaborative work culture that values continuous learning and ownership.

**Preferred**:

- Arabic language proficiency (basic or conversational) is advantageous.
- Familiarity with hybrid (SharePoint On-Prem + Online) deployments is a plus.
- Hands On experience with
- Available in Saudi to join immediately

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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