Master Technician

**Job Requisition ID**:166857

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:
The Master Technician is responsible for carrying out accurate advanced diagnosis and effective complex repairs on vehicles, machinery, and equipment. The role aims to provide complete customer satisfaction while adhering to relevant quality and safety standards.

**What you will do**:

- Perform advanced diagnosis to troubleshoot and fault find, followed by effective repairs on vehicles, machinery, and equipment.
- Commission and deliver machines, and carry out machine familiarization.
- Overhaul engines, chassis, and transmission/driveline.
- Conduct air conditioning repair and periodic maintenance.
- Operate lifts, tools, and related workshop equipment.
- Undertake computer-based self-learning and instructor-led training for product awareness.
- Drive vehicles safely inside the workshop and follow workshop health & safety, ISO regulations, and company policies and procedures.

**Required skills to be successful**:

- Advanced Diploma in Automotive Engineering.
- Minimum of 4 years of experience.
- Understanding of electrical, hydraulic, and diesel engine principles.
- Knowledge of warranty terms and conditions, Volvo tooth system, filters, and lubricants.
- Ability to overhaul engines, transmission/drivelines, and hydraulic components.
- Proficiency in installing and servicing air conditioning units.
- Good communication skills (both written and verbal).
- Basic computer skills.
- Strong customer relationship skills.

**About the team**:
You will be part of the Service department, reporting to the Workshop Supervisor or Workshop Manager. The team is dedicated to providing high-quality service and ensuring customer satisfaction through effective repairs and maintenance.

**What equips you for the role**:
**About Al-Futtaim Automotive**
A major division of the UAE-based Al-Futtaim Group of companies, **Al-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al-Futtaim Automotive and we empower talent to move forward.