Sme (Technology & Systems Support Lead)

In a world of possibilities, pursue one with endless opportunities. Imagine Next

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

**What You’ll Be Doing**:

- Oversee the implementation, maintenance, and optimization of technology systems and infrastructure for the project.

- Evaluate and recommend technology solutions to meet project requirements and enhance operational efficiency.

- Ensure the integration of cutting-edge technologies, including IoT, AI, and smart city solutions, into the project framework.

- Collaborate with vendors and contractors to ensure timely delivery and installation of technology systems.

- Provide expert-level support for all technology systems, ensuring mínimal downtime and maximum reliability.

- Develop and implement system monitoring tools and processes to proactively identify and resolve issues.

- Lead the troubleshooting and resolution of complex technical problems, coordinating with internal teams and external partners as needed.

- Act as the primary point of contact for technology-related matters, liaising with project stakeholders, contractors, and government entities.

- Lead a team of IT professionals, providing guidance, mentorship, and performance management.

- Collaborate with cross-functional teams to align technology strategies with project goals and timelines.

- Develop and execute a comprehensive technology roadmap for the project, ensuring alignment with the overall vision of the Jeddah Central Development Project.

- Stay updated on emerging technologies and industry trends, incorporating innovative solutions into the project as appropriate.

- Manage the technology budget, ensuring cost-effective solutions without compromising quality.

- Ensure all technology systems comply with local regulations, international standards, and project-specific requirements.

- Implement robust cybersecurity measures to protect sensitive data and systems from potential threats.

- Conduct regular audits and assessments to ensure the integrity and security of all technology systems.

**What Required Skills You’ll Bring**:

- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (Master’s degree preferred).

- Minimum of 15 years of experience in technology management, systems support, or a related role.

- Proven track record of managing large-scale technology implementations, preferably in urban development or infrastructure projects.

- Experience in smart city technologies, IoT, and AI integration is highly desirable.

- Strong technical expertise in IT systems, infrastructure, and emerging technologies.

- Excellent problem-solving and analytical skills.

- Leadership and team management capabilities.

- Effective communication and stakeholder management skills.

- Proficiency in project management tools and methodologies.

**Certifications (preferred)**:

- ITIL (Information Technology Infrastructure Library) Certification.

- PMP (Project Management Professional) Certification.

- Relevant cybersecurity certifications (e.g., CISSP, CISM).

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest—APPLY TODAY

COMPETITIVE BENEFIT OFFERINGS
- Financial Wellness
- We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.
- Work Life Harmony
- Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.
- Career Development
- We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.
- Veteran Support
- We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.
- Mind & Body
- At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.
- Health
- Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, n