Service Desk Analyst

Riyadh, Saudi Arabia - Tech Hiring - 3122634 **Job Description**: **Job summary**: - Responsibilities:_ - Manage and monitor problem ticket trends. - Maintain and monitor incident records within the tracking system and provide assistance in their resolution when reviewing incident records. - Provide notifications to responsible managers/account managers of...

**Job Summary**: **Key Responsibilities**: **Service Desk Management**: Lead and manage the service desk team, ensuring efficient handling of incidents, service requests, and escalations. Oversee the day-to-day operations of the service desk, including ticket management, resource allocation, and performance monitoring. Implement and enforce ITIL best...

IT Service Desk Engineer The job role is responsible for supporting the employees with all IT-related technical support issues to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. He/she must be knowledgeable in a broad, constantly evolving assortment of...

**Additional Information** **Job Number**25032521 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and...

The Role **Requirements**: Minimum Job Specific Skills/Qualifications Required for Support Desk Support Staff: - Saudi National (Female employee preferred) - 3+ years of experience with large service desk operations - 3+ years of experience with ITIL compliance and practices - 3+ years of experience providing service delivery for service desk operations. -...

Customer Service Analyst **Company**: **Description**: Completes assigned tasks to contribute to the creation of customer service strategies; helps to document client needs Monitors, documents, and performs basic research for client requests, follows direction to help perform needs analysis, and performs simple usage tracking duties Escalates customer...

**Responsibilities**: - Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction. - Oversee in-house inventory management and stock count to maintain adequate supplies. - Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work. - Coordinate repairs and maintenance tasks promptly to...

**Main duties and responsibilities**: - Provide technical support to onsite and remote users. - Manage / monitor IT Service Desk Incidents via call management system. - Prioritise and allocate within IT Support teams all requests. - Identify ways to improve the quality of the service provided and / or the efficiency of the processes within the IT Service...

**Stella stays - who are we?** Stella Stays is a prop-tech start-up with a mission to reinvent rental globally and a vision to create the future of living. We offer beautifully designed, thoughtfully equipped, tech-enabled residences, and a seamless digital guest experience. Established in 2019, Stella Stays is present and growing rapidly in major cities...

Posted by Steffan Jones- Senior Manager - Banking & Financial Services in Saudi Arabia Hays are currently working with one of the world’s largest Investment Banks and they are looking to hire a stellar M&A Analyst to join their office in Riyadh as they are expanding. The Analyst will play a key role in the team, working closely with a highly skilled...