Housekeeping Attendant

2 weeks ago

Hofuf, Saudi Arabia IHG Full time

**About us**
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
**Your day to day**:

- Cleans and services assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc. - Wears safety protection equipment as provided in line with department regulations and any local legislative requirements - Handles and stores chemicals in line with hotel regulations and any local legislative requirements - Greets and acknowledges guests - Notifies supervisor when service is complete so rooms may be sold or occupied. - Reports any room unable to be serviced to supervisor according to established procedures - Reports to supervisor the needed repairs or unsafe conditions - Follows established safety procedures at all times. Immediately reports any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty - Responds to guest complaints, special requests and takes action to ensure guest satisfaction - Monitors and controls supplies and amenities, and minimizes waste within all areas of housekeeping - Reports, turns in, and/or logs all lost and found items according to established procedures - Maintains Hotel information to be able to provide information to guests - Assists guests and escorts them to locations within the hotel at their requests - Ensures working knowledge of all hotel public areas - Ensures cleaning schedules are completed in a routine and timely manner - Recycles where possible - Works as part of a team and communicates with other departments as per hotel procedures to ensure excellent quality and service - May regularly assist with deep cleaning projects - May have turndown duties - May assist with other duties as assigned
**What we need from you**:

- Work experience in a similar role in hotel industry - Basic reading, writing, and math skills. - Understanding and ability to speak English.
**What we offer**
We’ll reward all your hard work with a great salary and benefits with great room discount with IHG hotels worldwide. Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Job Reference: EMEAA37602

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