Call Center Agent

Al Borg Diagnostics, a leading provider of diagnostic health services, is seeking motivated individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for answering incoming calls and providing exceptional customer service to our clients. At Al Borg Diagnostics, we value the importance of reliable and efficient...

We're HiringWe're looking for a freelance Call Center Agent who speaksMandarin Chinese fluently🇨🇳**Contract Duration: 40 days — Starting immediatel***yRequirements:• Flu**ent in Mandarin Chinese (spoken & written)• Good communication in English or Arabic• Call center experience preferred• Available to work 8 hours per day with 1 day off per...

**Job Requirements**: - **Sound and pronounce of letters are correct and clears** - **Ability to deliver the message to callers in clear voice and courtesy skills** - **Ability to work under high pressure** - **Able to react effectively and calmly in emergencies** **Skills**: - **Able to maintain customer confidentiality** - **Good computer skills** -...

Job RequirementsSound and pronounce of letters are correct and clearsAbility to deliver the message to callers in clear voice and courtesy skillsAbility to work under high pressureAble to react effectively and calmly in emergenciesSkillsTechnical expert in related computer applicationsAble to maintain customer confidentialityGood computer skillsGood...

Job Description - Manage inbound and outbound calls in a timely manner. - Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness. - Explain all the essential details of the organization's products and services to captivate the customer's attention. - Contribute to the company's growth by improving the...

Job Description - Ensure prompt, accurate, and courteous responses to customers' requests received either telephonically or electronically. - Provide required information to a customer inquiry. - Receive accurate data input when logging and updating a task into Call Center System. - Receive and escalate customer complaints. - Conduct customer surveys. -...

**Job Description and Responsibilities**: - ** Inbound Customer Support**: - Handle incoming calls from customers professionally and courteously. - Assist customers with product or service-related inquiries, concerns, and issues. - Provide accurate information and solutions to resolve customer problems. - ** Problem Resolution**: - Identify and analyze...

Plan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Manage...

Role Purpose: Handle inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high level of...

**Job Description**: - Deal with the organization's telephonic conversations with utmost diligence and punctuality. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Provide information to the customer about our products and create lead using proper lead type. - Develop long-term contacts...