Telecalling / Telesales Executive (Saudi National)

1 week ago

المملكة العربية السعودية, Saudi Arabia EME Full time

**Job description**:Getting Leads, Meeting setup & Resolution

Position Overview: The Telecaller cum Receptionist is responsible for handling both telecommunication duties and front desk reception tasks. This role plays a crucial role in ensuring effective communication with clients, customers, and visitors while maintaining a professional and welcoming atmosphere at the front desk.

Key Responsibilities:
Telecalling:

- Make outbound calls to potential clients or customers to introduce the company's products or services, promote offers, or conduct market research.
- Handle inbound calls from customers, addressing their queries, providing product information, and offering assistance.
- Maintain a polite and friendly tone during calls, ensuring excellent customer service and positive customer experience.
- Keep accurate records of calls and customer interactions in the database.

Reception Duties:

- Greet visitors, clients, and employees as they arrive at the office, creating a warm and professional first impression.
- Answer incoming phone calls, transferring them to the appropriate department or person, or taking messages when necessary.
- Handle inquiries from callers and visitors promptly, providing relevant information or redirecting them to the right contact.
- Receive and sort mail and packages, distributing them to the relevant recipients or departments.
- Maintain a neat and organized front desk area and ensure that the reception area is tidy and presentable at all times.

Appointment Scheduling:

- Assist in scheduling appointments and meetings for company personnel, utilizing appropriate software or tools.
- Remind employees and clients of scheduled appointments to ensure timeliness and efficiency.

Administrative Support:

- Provide basic administrative support such as filing, photocopying, and managing office supplies.
- Assist with other clerical tasks as required, contributing to the smooth functioning of the office.

Customer Relations:

- Ensure a positive and friendly experience for clients and visitors by promptly addressing their needs and concerns.
- Build and maintain strong relationships with clients through effective communication and exceptional service.

Qualifications and Skills:

- High school diploma or equivalent; additional certification in customer service or office management is a plus.
- Proven experience as a telecaller or receptionist, with excellent telephone etiquette and communication skills.
- Proficient in using telephone systems and handling multiple phone lines efficiently.
- Familiarity with basic office software such as Microsoft Office (Word, Excel, Outlook).
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Professional appearance and attitude with excellent customer service and interpersonal skills.
- Ability to work independently and as part of a team, demonstrating reliability and a strong work ethic.
- Fluency in multiple languages may be an advantage, depending on the demographics of the customer base.

Application Question(s):

- Are you a Saudi National?
- Do you have experience in IT / IT related jobs or courses?

**Experience**:

- Tele-Calling: 1 year (preferred)

**Language**:

- English and Arabic (required)

  • Finance Director

    1 week ago

    المملكة العربية السعودية, Saudi Arabia HOLT EXECUTIVE Full time

    Saudi Arabia - GBP80000 - GBP95000 - Permanent - DB785 **Finance Director - Telecommunication - Saudi Arabia (NEOM Project)** Holt Executive are partnered with a global Technology / Connectivity organisation to support a critical Finance Director hire for their Saudi Arabia (NEOM) function. The Finance Director - Telecommunications will be the focal point...

  • Pr Account Executive

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Black Pearl Full time

    **Job Information**: Industry - Public RelationsCity - RiyadhCountry - Saudi ArabiaZip/Postal Code - 11564Number of Positions - 1Our client is a global public relations agency poised and staffing for the needs of today. They are seeking to hire a **PR** **Account Executive (Saudi National)** to join them Through their 60+ year history, they have redefined...

  • Sales Professional

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Black Pearl Full time

    **Job Information**: Industry - IT ServicesCity - RiyadhCountry - Saudi ArabiaZip/Postal Code - 11564Number of Positions - 1- Our Client, a regional IT services specialist in Digital, Business Applications, Managed Services, Cloud, Security and Infrastructure, is currently looking for a Sales Executive - ** - SAUDI** **National** *** **f**or - ** RIYADH...

  • Non-exec Director, Asset Management

    1 week ago

    المملكة العربية السعودية, Saudi Arabia AP Executive Full time

    Location: Saudi Arabia - Salary: Negotiable per annum - Job Type:Permanent Posted about 16 hours ago

  • Commercial Operations Lead Road Freight Saudi

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Logistics Executive Full time

    Commercial Operations Lead Road Freight Saudi Arabia - Jeddah Job Requirements: - Management of Road Freight Supplier / Contractor / Carrier Procurement - Establish and Manage Road Freight Rate systems and processes - Manage Customer Freight Tenders and Bids - Source and Provide Spot Rates to Sales, Customer Service and customers for all types of road...

  • Commercial Operations Lead Road Freight Saudi

    4 days ago

    المملكة العربية السعودية, Saudi Arabia Logistics Executive Full time

    Commercial Operations Lead Road Freight Saudi Arabia - Dammam Job Requirements: - Management of Road Freight Supplier / Contractor / Carrier Procurement - Establish and Manage Road Freight Rate systems and processes - Manage Customer Freight Tenders and Bids - Source and Provide Spot Rates to Sales, Customer Service and customers for all types of road...

  • Commercial Operations Lead Road Freight Saudi Arabia

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Logistics Executive Full time

    Commercial Operations Lead Road Freight Saudi Arabia - Management of Road Freight Supplier / Contractor / Carrier Procurement - Establish and Manage Road Freight Rate systems and processes - Manage Customer Freight Tenders and Bids - Source and Provide Spot Rates to Sales, Customer Service and customers for all types of road cargo movements - Direct and...

  • Document Controller

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented **Document Controller (Saudi National) **to join our team! SPECIFIC RESPONSIBILITIES: - Provides technical guidance to lower-level staff assigned to the Document Control department. Prioritizes, assigns and monitors workload to ensure project deliverables meet schedule. Establishes clear/concise work standards...

  • Quality Engineer

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Parsons Full time

    Role: Performs quality activities on an assigned moderately-complex project/program and/or functional area(s) to ensure that products or services provided are in accordance with customer and Parsons Quality requirements. Regularly interacts with representatives from a variety of functional groups, including program management, design/engineering, purchasing,...

  • Secretary (Saudi National)

    2 days ago

    المملكة العربية السعودية, Saudi Arabia AtkinsRéalis Full time

    AtkinsRealis a hands-on project delivery organisation that has moulded its business to respond to the demands of the nations in which it operates. In doing so, we actively seek to employ staff who possess strong pro-active management skills which enables them to understand the entire delivery process from site acquisition through to feasibility, design,...