Banking Business Analyst

4 days ago


الرياض, Saudi Arabia TAWANTECH Full time

**Elicit and Analyze Business Requirements**:
- Conduct thorough needs assessments and gather detailed business requirements from stakeholders, including customers, internal departments, and executives.
- Analyze business processes, identify pain points, and define opportunities for improvement through the implementation of Conversational AI solutions.
- Translate business needs into clear, concise, and actionable user stories and use cases.
- **Design and Document Conversational Flows**:
- Design and document complex conversational flows for chatbots and IVR systems, considering user journeys, decision trees, and potential user inputs.
- Create and maintain comprehensive documentation of all business requirements, design specifications, and test cases.
- **Collaborate with Development Teams**:
- Work closely with developers, engineers, and other stakeholders to ensure that the final solution meets business requirements and user expectations.
- Provide ongoing support and guidance to the development team throughout the project lifecycle.

**Requirements**:

- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- 5+ years of experience as a Business Analyst in the banking or financial services industry.
- Proven experience in eliciting, analyzing, and documenting business requirements for Conversational AI solutions (chatbots, IVR, voice assistants).
- Strong understanding of conversational design principles, user experience (UX) best practices, and user interface (UI) design.
- Experience with Agile methodologies and project management tools (e.g., Jira, Confluence).
- Excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- **Preferred Qualifications**:

- Knowledge of industry-standard chatbot platforms and development tools.
- Experience with data analysis and reporting.
- Certification in Business Analysis or related fields.


  • Business Analyst

    2 weeks ago


    الرياض, Saudi Arabia TAWANTECH Full time

    The Business Analyst in Banking will act as the liaison between business stakeholders and technical teams, ensuring that banking processes are optimized and aligned with strategic goals. You will analyze current banking operations, identify areas for improvement, and collaborate on system enhancements or process adjustments that boost efficiency and meet...


  • الرياض, Saudi Arabia Citigroup, Inc. Full time

    Investment Banking Analyst - C11 - RIYADH The Investment Banking Analyst is an intermediate level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The...

  • Business Analyst

    3 days ago


    الرياض, Saudi Arabia TAWANTECH Full time

    **Key Responsibilities**: - **Requirement Gathering & Analysis**: - Conduct thorough **requirements gathering sessions** with business stakeholders to understand needs and expectations for **Business Internet Banking (BIB)**. - Analyze complex business problems within corporate banking and identify opportunities for improvement. - Document **functional**...


  • الرياض, Saudi Arabia Citi Full time

    The Investment Banking Analyst is an intermediate level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Investment Banking Analyst also serves as...

  • Sit Tester-banking

    2 weeks ago


    الرياض, Saudi Arabia TAWANTECH Full time

    **Job Summary**: **Key Responsibilities**: - **System Integration Testing**: Perform end-to-end integration testing of banking systems, including core banking systems, mobile banking apps, payment gateways, and third-party services. - **Test Plan and Test Case Creation**: Design comprehensive SIT test plans, test cases, and scenarios based on functional and...

  • Etl Developer

    1 week ago


    الرياض, Saudi Arabia TAWANTECH Full time

    TAWANTECH is seeking an experienced ETL Developer with a focus on the banking sector to join our team. As an ETL Developer, you will be responsible for designing, developing, and maintaining Extract, Transform, Load (ETL) processes that facilitate the flow of data from various sources into our banking systems. You will work closely with data analysts,...

  • Credit Analyst

    1 week ago


    الرياض, Saudi Arabia Gulf International Bank Full time

    Credit Analyst - Private Banking **Credit Risk Assessment & Underwriting** Assess the creditworthiness of HNWIs and UHNWIs based on their income sources, net worth, liquidity, and investment holdings. - Evaluate collateral quality, including real estate, investment portfolios, and other assets, ensuring adequate security for loans. - Calculate key risk...


  • الرياض, Saudi Arabia Edgworth Partners Full time

    A leading global investment bank is currently looking to hire both a Senior Analyst and Junior Associate within their Riyadh office. The bank in question has been a leader in M&A and IPO market across the Middle East for a number of years and boast some of the best relationships across the region. Fuelled by strong ties with key players in Saudi Arabia,...

  • Uat Tester-banking

    2 weeks ago


    الرياض, Saudi Arabia TAWANTECH Full time

    **Job Summary**: **Key Responsibilities**: - **Requirement Analysis**: Review and understand business and technical requirements, functional specifications, and regulatory guidelines for banking systems. - **Test Planning**: Develop comprehensive UAT test plans, test cases, and test scripts based on business requirements and user expectations. -...

  • Software Tester

    2 weeks ago


    الرياض, Saudi Arabia TAWANTECH Full time

    **Key Responsibilities**: - **Test Planning and Strategy**: - Collaborate with business analysts and development teams to understand the requirements and translate them into actionable test cases. - **T24 Application Testing**: - Perform testing on **T24 (Temenos)** core banking system, including functional, integration, regression, and user acceptance...