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Essential Job Functions
- Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
- Prepares documents necessary to complete export, import and customs clearance process
- Track and trace cargo as necessary to insure proper movement and delivery.
- Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
- Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment, yet meet customer’s requirement for the movement of freight.
- KPI adherence - DNI / LNR / Cost accuracy / ROTP
- Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
- Must have strong verbal and written communication skills
- The ability to work in a fast-paced environment.
- Strong organizational skills are required, due to the high volume and demands of the position.
Strong knowledge of Microsoft word and excel
Other duties as assigned
