Senior Manager

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When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We have got what you are looking for.

Parsons is looking for an amazingly talented **Senior Manager - IT Technical Management **to join our team in NEOM. Parsons is providing Project Management Consultancy (PMC) services for the development of NEOM Infrastructure in the Kingdom of Saudi Arabia. NEOM is a planned cross-border city in the Tabuk Province of northwestern Saudi Arabia. The site is near the Red Sea and the borders of Egypt, Israel, and Jordan. It will cover a total area of 26,500 km2 (10,200 sq mi) and will extend 460 km along the coast of the Red Sea.

Together we are delivering the world’s largest project, imagining a new way of living, and leaving behind an unmatched legacy.

**What You'll Be Doing**:

- Build and lead a high-functioning Information Systems Team: manage staff performance and development, work with the team to develop and achieve annual objectives and key results, and report quarterly on progress.
- Facilitate all technology operations, including on-premises networks and cloud workspace.
- Evaluate digital and cloud services, usage and set up to provide a robust and secured workplace. As needed, identify automation, upgrade, re-configuration, and or new system needs and prioritize and make costed recommendations to the Executive Team to address these.
- Optimize information systems and use of technology tools internally by providing direction, guidance, and training to staff and help program teams to support partner organizations with value-add technology integration and optimization practices.
- Build and provide Citrix, VM and Hyper V support and administration.
- Build and provide Cisco and HP Switches, Firewall and Routers support and administration.
- Implement policies/standards to improve the quality and efficiency of support services based on ITIL framework.
- Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures.
- Responsible for change management processes and procedures.
- Responsible for day-to-day system administration, including management of internal network, VPN, Active Directory (AD) and system backups.
- Responsible for designing and delivering disaster recovery processes, documentation and manage DR plan, including DR tests to meet business requirements and IT obligations in managing follow up actions and improvements.
- Responsible for disaster recovery scheduling and execution to ensure business continuity.
- Responsible for management of the rollout and support of desktop devices, including laptops and printers, and productivity tools such as Office 365.
- Responsible for the development and implementation of VDI environment to support end user demand.

**What Required Skills You'll Bring**:

- Results oriented - Strives to achieve high levels of individual and organizational performance.
- In depth knowledge of Active Directory (Design, Security and Administration).
- In depth knowledge of Networking technologies and concepts. Good understanding of VMWare.
- Good understanding of IT security and Data protection.
- Good understanding of Cloud and mobile technology.
- Good knowledge of Citrix and Cisco products.
- Experience in managing a Microsoft environment across multiple domains.
- Well-developed interpersonal skills to successfully supervise and motivate staff and work in a dynamic geographically dispersed team environment with IT and business resources at all levels of the organization.
- Excellent communication skills, interpersonal, customer service and influencing skills.
- Strong operational and project management skills and experience with enterprise-wide technology systems implementations and various change management approaches.
- Excellent analytical and critical thinking skills; demonstrated ability to analyze and solve problems effectively.
- 20 years of experience in the IT Industry with a leadership role.
- Project management certification - (Desirable)
- ITIL Service Delivery management certification is preferred.
- MCSE + Security
- Citrix Certified (Desirable)
- CISCO Certified (Desirable)

**Minimum Clearance Required to Start**:
Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.