Logistics Coordinator

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 87471
Time Type: Full Time

**Job Overview**:
The Logistics Coordinator is responsible for facilitating and overseeing the coordination of shipments via road, air, and sea, ensuring efficient, cost-effective transportation. This role involves liaising with suppliers, carriers, and customers to ensure smooth communication, timely deliveries, and accurate invoicing, without being directly involved in the hands-on operational aspects of transportation.

**Key Responsibilities**:

- **Shipment Coordination (Road, Air, and Sea)**:

- Coordinate and monitor the movement of goods through road, air, and sea transportation modes.
- Serve as the primary point of contact between the company, customers, suppliers, and logistics service providers.
- Communicate with carriers and freight forwarders to ensure shipments are scheduled, dispatched, and delivered on time.
- Track and follow up on shipments, providing updates to customers and internal teams as needed.
- Ensure that all necessary documentation (e.g., bills of lading, air waybills, shipping manifests) is prepared and shared with relevant stakeholders.
- **Communication and Liaison**:

- Act as a liaison between Neom project teams and DSV 3PL divisions to ensure smooth logistics operations.
- Handle communications between stakeholders to resolve any issues that may arise during transport or delivery.
- Maintain strong relationships with all logistics partners to ensure high service levels and long-term partnerships.
- **Cost Optimization and Rate Negotiation**:

- Assist in negotiating rates and contracts for services falling under project logistics procurement
- Provide data and insights to management regarding logistics costs and help identify opportunities for cost reductions.
- **Invoicing and Billing Coordination**:

- Work closely with the accounting team to ensure all shipping-related invoices are prepared and processed correctly.
- Verify and approve shipping invoices by cross-referencing shipment details, contracts, and delivery records.
- Resolve any discrepancies related to billing and work with customers and vendors to facilitate timely payments.
- Communicate billing terms and conditions to customers, ensuring transparency throughout the process.
- **Customer Support and Satisfaction**:

- Coordinate with Neom project teams to provide shipment status updates, delivery timelines, and resolve any issues related to shipping.
- Respond promptly to customer inquiries related to shipments, delivery, and invoicing.
- Ensure customer satisfaction by proactively addressing any potential delays or issues with shipments.
- **Technology and Reporting**:

- Use logistics management systems and tools to monitor shipment progress and provide accurate reports to stakeholders.
- Generate reports on shipping performance, costs, and other key logistics metrics for management review.
- Stay updated with new technology trends in logistics coordination and recommend solutions for improved efficiency.

**Requirements**:

- **Education**: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
- **Experience**: 5+ years of experience in logistics coordination or a related field.
- **Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in logistics management software and systems.
- Attention to detail and ability to work with multiple stakeholders.
- Familiarity with road, air, and sea transportation regulations.

**DSV - Global Transport and Logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.