Helpdesk Coordinator

1 week ago

المملكة العربية السعودية, Saudi Arabia Almarai Full time

Helpdesk Coordinator | Buraidah, Saudi Arabia

**The Company**:
An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.

**About the Role**:
The Helpdesk Coordinator will be responsible to act as a single point of contact for Business Systems help desk at HO, coordinate and ensure the service delivery to the business.

**Requirement**:
Should be holding bachelor’s degree or Diploma in any relevant field.

Should have experience in administrative and helpdesk related areas.

Ensure availability at helpdesk extension to take all the calls internal or external during working.

Interact with vendors to repair equipment’s, get estimates cost and time Deliver MS Operation System, and office product support.

Inform users of planned and unplanned service outage Deliver Domain Authentication support.

Prepare Delivery Document (GDN/Transport Document etc) and dispatch of material with proper packing.

Should be a good team player.

Excellent Communication Skills required.

Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.

This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.

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