Customer Service
2 weeks ago
Customer Service
Location: Khobar, Saudi Arabia
Industry: Café / Food & Beverage
⸻
Position Summary:
⸻
Key Responsibilities:
- Warmly greet and welcome all customers, creating a positive and inviting atmosphere.
- Monitor and support the customer throughout their entire visit to ensure full satisfaction.
- Proactively check in with guests during their stay to guarantee all needs are met.
- Address and resolve any issues or complaints promptly and professionally.
- Accurately take and follow up on customer orders in coordination with the service team.
- Maintain cleanliness and organization in the customer area at all times.
- Ensure that all staff are aligned with service quality standards.
- Promote café offers, loyalty programs, and seasonal campaigns to customers.
- Collect customer feedback after visits and report insights to the management for continuous improvement.
- Submit regular reports to management on customer satisfaction levels and service enhancement opportunities.
- Your core mission: flawless service, full satisfaction, and happy returning customers.
⸻
Qualifications:
- Previous experience in customer service or hospitality, preferably in cafés or restaurants.
- Excellent communication skills in both Arabic and English.
- Friendly, attentive personality with strong attention to detail.
- Ability to remain calm and professional under pressure.
- Fully committed to punctuality, personal appearance, and professional behavior.
- Familiarity with POS systems and customer service tools.
⸻
Why Join WISO - Khobar?
- Work in one of our flagship and high-profile branches.
- Be part of a passionate team focused on delivering unforgettable customer experiences.
- Enjoy opportunities for professional growth within a rapidly expanding café brand.
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: ﷼4,000.00 - ﷼6,000.00 per month
-
Customer Service Coordinator
14 hours ago
Qatif, Saudi Arabia Progressive GE Full timeWe have an interesting job opportunity with one of our Our client, who are one of the leading provider of waterjet and centrifugal pump products. They are actively looking for an experienced Customer Service Coordinator who acts a bridge between customers and the sales team. Location: KSA - Jubail - Applicants must already be located inside KSA to qualify...
-
Customer Service Team Leader
2 weeks ago
Qatif, Saudi Arabia Informa Markets Full timeCompany Description Company Overview **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow,...
-
Customer Financial Services Leader
7 days ago
Qatif, Saudi Arabia Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
-
Service Engineer
2 weeks ago
Qatif, Saudi Arabia Yokogawa Full timeNot just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting...
-
Service Coordinator
7 days ago
Qatif, Saudi Arabia Emerson Full timeResponsible for interfacing with customers, suppliers, LBPs in functional areas such as Quotation coordination, order processing, material planning, delivery schedule/status update of in house and field services. This will be a one year contract with Emerson. **Your role responsibilities will include, but not be limited to, the following**: - Ensure...
-
Service Controller
1 week ago
Qatif, Saudi Arabia Rentokil Initial Full timeRentokil Initial Plc is a FTSE 50 global leader in support services, operating in c.80 countries and employing around 40,000 people.Voted a Management Times top 25 most admired company, we’re a business services company known for protecting people and enhancing lives worldwide. **Job Description**: - Ensure, via service technicians, that our contractual...
-
Service Desk Analyst
7 days ago
Qatif, Saudi Arabia Al-Falak Full timeFirst point of contact for users who are experiencing IT issues. This role requires a service-oriented individual with strong communication skills and the ability to resolve technical problems. The analyst will provide support and guidance to users, ensuring the efficient operation of the organization's IT infrastructure. - Provide first-level contact and...
-
Service Desk Specialist
7 days ago
Qatif, Saudi Arabia Al-Falak Full timeFirst point of contact for users who are experiencing IT issues. This role requires a service-oriented individual with strong communication skills and the ability to resolve technical problems. The analyst will provide support and guidance to users, ensuring the efficient operation of the organization's IT infrastructure. - Provide first-level contact and...
-
Service Delivery Coordinator
1 week ago
Qatif, Saudi Arabia Baker Hughes Full time**Service Delivery Coordinator** **Would you like to take ownership of delivering an exceptional service to our customers?** **Are you passionate about building relationships and ensuring customer success?** **Join our world class Oilfield Services Team** Baker Hughes is the world's first and only full stream provider of integrated oilfield products,...
-
Calibration and Field Service Engineer
15 hours ago
Qatif, Saudi Arabia Endress and Hauser Arabia LLC Full time**Responsibilities**: For Field Service part: Travel to customer site to assist with commissioning, maintenance, repair, diagnosis and upgrade/update of instrumentation, it’s include also troubleshooting, start-up and maintenance contract work. - The objective is to minimize customer downtime and increase customer satisfaction of Endress+Hauser...
-
Electrical Service Engineer
1 week ago
Qatif, Saudi Arabia NOV Inc. Full time**JOB SUMMARY** Investigate product problems at Customer sites and complete the corrective action necessary to achieve customer satisfaction **Duties & Responsibilities**: - Travel to Customer sites to inspect, install, commission, test calibrate, upgrade, repair, refurbish ARM/NOV Equipment /products - Interface with relevant depts. to obtain a thorough...
-
Service Centre Technician
1 week ago
Qatif, Saudi Arabia Alfa Laval Full timeAbout Us Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry. About the Company: Our core competencies are in the areas of heat transfer separation, and...
-
Hospital Delegate Services
2 weeks ago
Qatif, Saudi Arabia Bupa Arabia Full timeFollow customer service procedures as outlined in the manual to comply with the department’s procedures and standards - Follow up on all customer requests such as but not limited to admission, medication, lab, radiology, etc. - Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are...
-
Service Advisor
6 days ago
Qatif, Saudi Arabia Flowserve Corporation Full time**Role Summary**: In this role you will be the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and...
-
Contractual Services Leadership Program
2 weeks ago
Qatif, Saudi Arabia Gas Power Europe Middle East Africa Full time**Job Description Summary**: The Contractual Services Leadership Program is a 2-year leadership development program that includes various rotations across key functions. The CSLP will support CPM/CSMs in delivering customer solutions, new products, outage planning, parts & repair delivery while learning about the Gas Power Services business through various...
-
Service Specialist Iii-welldynamics
2 weeks ago
Qatif, Saudi Arabia Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
-
Mechanical Field Service Engineer
1 week ago
Qatif, Saudi Arabia MPH Global Services Full timeCategory: Engineering Industry: Power Generation City/Country: Dammam, Saudi Arabia Location: Saudi Arabia We are looking for an experienced Mechanical Field Engineer who possesses high level service activities on maintenance, repair, modification, operation and rectification of technical issues on an Siemens Steam Turbine such as **SST-800 and SST-600...
-
Mechanical Field Service Engineer
1 week ago
Qatif, Saudi Arabia FLSmidth, Inc. Full timeCreate a better future! Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero - enabling our customers to move towards zero emissions in mining and cement. We need your leadership skills, curiosity,...
-
Bently Nevada Supporting Services Site Lead
2 weeks ago
Qatif, Saudi Arabia Baker Hughes Full time**Bently Nevada Supporting Services Site Lead**: **Would you like to take ownership of delivering an exceptional service to our customers?**: **Do you enjoy providing a vital service to ensure successful on-site operations?**: **Join our customer focused team** Our Digital Solutions business provides intelligent, connected technologies to monitor and...
-
Section Head, Community Services
2 weeks ago
Qatif, Saudi Arabia Ma’aden Full time**1. JOB DETAILS**: **Position Title**:Section Head: General Services (North) **Broad Band**:E1: M11: Experienced professional **Reports to **Department & Function**:Ma’aden General Services **Job Code**: **Date Prepared/Revised**:08/16/2020 00:00:00 **Talent Pipeline Layer**:Managing Self Leading Expert/ Consultant (MS) **2. OVERALL JOB...