Acuvue Account Manager/jeddah

2 days ago

Jeddah, Saudi Arabia Johnson & Johnson Full time

**Job Function**:
MedTech Sales
**Job Sub Function**:
Clinical Sales - Primary Care Physicians (Commission)
**Job Category**:
Business Enablement/Support
**All Job Posting Locations**:
Jeddah, Makkah, Saudi Arabia

**Job Description**:
**Duties & Responsibilities**
- Operating as the lead point of contact for all matters specific to optical / medical channel in your territory.
- Building and maintaining strong, long lasting customer relationships across all assigned channels in your territory
- Leading all the aspects of customer account management, including negotiating annual contracts, following up on customer performance quarterly and annually.
- Ensure timely communication of Johnson & Johnson quarterly plan of actions with customers in assigned territory.
- Inform customers about new products or promotions that are relevant to their needs or preferences. If customers have queries about delivery or product quality.

**Main accountabilities**:
**Planning and analysis**:

- Participating in creation of business plans for entrusted territory.

**Professional development**:

- Participation in trainings and educational courses according to the developed plan and for instructions of the sales manager.
- Maintenance and development of necessary knowledge and abilities level.

**Interaction in department**:

- Account Manager collaboration for the purpose sales skills improvement, products knowledge increase and overall effectiveness of work in department.
- Availability control of the resources necessary for accomplishment of objectives by team.

**Reporting**:

- Regular update of the POA cycle plan and segmentation as aligned with line manager.
- Timely providing other types of the reporting and current operational information according to instructions.

**Essential Functions**:

- Provide excellent & considerate customer service to customers and sales team. Internal and external customer communication.
- Meet defined department goals and objectives.
- Must have excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers.
- Key Opinion Leader (KOL) development

**Experience Required**
- Education: University degree
- Must be in Optometry or Pharmaceutical Science
- Previous Account Management experience (Minimum 2 years of relevant experience).
- Experience of the optical industry.
- Language: English & Arabic

**Other Job Specific Skills: (Must have)**
- Self-motivated and able to work independently
- yet ask for guidance when needed
- Account Manager must be persuasive and highly motivated to make sales. Since it is often necessary to establish a relationship with a client before a successful sale, they must also be patient and persistent.
- Proficiency in Microsoft Office and acquaintance.
- Strong communication and presentation skills.

**Leadership Behaviors Required**
- ** LIVE OUR CREDO & Pursue our Purpose**: Demonstrate and models the heart of Johnson & Johnson
- ** CONNECT**: Inclusively to address health needs
- ** SHAPE**: The future of health through innovation
- **GROW**: Self and others to become our best

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