Senior Analyst

4 days ago


الرياض, Saudi Arabia DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 89512
Time Type: Full Time

**Position**:Senior Analyst, Implementation & Client Application

**Location**:Riyadh

The Senior Analyst will take a leading role in coordinating strategic customer implementations, with a primary focus on establishing and optimizing connectivity through EDI/API integrations. Responsibilities include customer onboarding, leveraging customer visibility platforms, driving continuous improvement initiatives, and managing change processes.

This role necessitates collaboration across the global network, cross-divisional coordination, and active support for Commercial Management in executing customer implementation and reimplementation projects.

**Reporting Line**:
Report to: Senior Manager, Business Change Management & Client Application

**Main Purpose of The Role**:

- Business Implementation Manager for EDI/API projects
- Strategic Implementation Project Lead
- Commercial Support - Customer Visibility and Implementation
- Internal Projects and Process Improvements (Best Practice)
- Internal & External Training - Customer Visibility tools
- System Super user and Application support
- Reporting analyst for special customer reporting requirements
- Continuous Improvement Projects

**Responsibilities**:

- Sales support of Customer Applications and Value-Added services as defined - Purchase Order Management, Customer Visibility and online bookings, Connectivity Solutions and Advanced customer reporting, etc.
- Customer Innovation and Continuous Improvement Initiatives
- Communicate customer requirements for development.
- Maintenance and enhancements of Customer Applications (Super user)
- First line support to National team - maintenance, setup, change management, error resolutions.
- Document Development for training and Implementation according to standard best practice
- Internal and External training on Customer Applications, Connectivity and Reporting
- Vertical Development Support
- Managing and implementing complex Reporting requests and requirements
- Supporting continuous Improvement and process improvement initiatives as it relates to Internal or External processes - working with Robotics, Innovation and other teams on solutions.
- Lead and coordinate assigned strategic customer implementations within Division or Cross-divisional projects
- Effective engagement with the Global Network and teams to ensure origin/ destination requirements are implemented effectively
- Continuous Improvement initiatives
- Monitor, manage and track all major implementation projects keeping to deadlines and tracking costs related to Implementation and setup, through use of agreed project management software
- Co-ordinate and project manage customer EDI/ API integrations as per agreed methodology including customer engagement, scope, costing & User Acceptance Testing
- Contribute to content and maintenance of all templates, Work Instructions and Standard Operating Procedures
- Assist in creation, formulating and presenting of Training Material on a National Level as it applies to Implementation, EDI, specialized reporting & Order Management best practice.Creating Product awareness and reinforcing best practice**Added Advantages**
- Strong Technical/ System acumen
- Deadline driven
- Strong administration and Communication skills
- Ability to connect with people and build solid relationships
- Pragmatic and hands-on approach
- Project Management skills
- Dynamic
- Ability to create and present presentations to both internal and external audiences
- Strong analytical skills
- Solution-minded
- Cargowise One or other related Industry TMS,
- Knowledge & Understanding of EDI and API technologies and disciplines
- Purchase Order Management Systems/ Customer Visibility platforms,
- Power BI, / Data Visualisation Tools

**Minimum Requirements**:

- Minimum of 4 - 7 years’ Systems and Process experience in a Freight Forwarding environment
- Preference to Senior Systems and Processes.
- Consideration for Operational/ Supervisory role in either Operations, Account Management should they have suitable technical acumen and exposure to Systems.

**Qualifications**:

- Bachelor’s Degree (essential) - Advantageous to have Industry level qualification/ tertiary qualification.
- Professional certifications in LEAN, Sigma, Project Management advantageous

**DSV - Global Transport and Logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great c



  • الرياض, Saudi Arabia athGADLANG Full time

    **Job Description: Senior Business Analyst** **Location**: Riyadh, Saudi Arabia **Language Requirements**: Must be fluent in Arabic (reading, writing, and speaking) **Experience**: 5+ years (CBAP qualification is preferred but not mandatory) **Role Overview**: We are looking for a seasoned Senior Business Analyst to lead complex projects and drive...

  • Senior Data Analyst

    4 days ago


    الرياض, Saudi Arabia UXBERT Labs Full time

    **About Us**: At UXBERT Labs, data drives everything we do. From user engagement to product development, our data analysts uncover insights that fuel innovation and guide growth. **Role Overview**: We need a **Senior Data Analyst** to dive deep into datasets and extract meaningful insights that inform our strategies. If you love crunching numbers and...


  • الرياض, Saudi Arabia AZM.Talent Full time

    **Role Overview**: A Senior Business Analyst is responsible for leading the analysis and design of business processes, systems, and strategies to enhance organizational efficiency and effectiveness. This role involves working closely with stakeholders to identify business needs, gather and document requirements, and translate them into functional solutions...


  • الرياض, Saudi Arabia Marsh & McLennan Companies, Inc. Full time

    Senior Office Management Analyst **Company**: Marsh **Description**: **Join Our Team as a Senior Office Management Analyst!** We are seeking a detail-oriented and proactive Senior Office Management Analyst to join our dynamic team. If you have experience in office management and are ready to take on new challenges, we want to hear from you! **We will...

  • Senior Fraud Analyst

    3 weeks ago


    الرياض, Saudi Arabia Tamara Full time

    Senior Fraud Analyst **About us**: Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such...


  • الرياض, Saudi Arabia Foodics Full time

    **Who Are We❓** We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...


  • الرياض, Saudi Arabia UXBERT Labs Full time

    **About Us**: At UXBERT Labs, we turn insights into impactful solutions. Our data-driven approach to user experience ensures that every decision contributes to creating powerful, seamless products. **Role Overview**: We’re on the lookout for a **Senior Business Analyst** to bridge the gap between business needs and technical solutions. If you’re...


  • الرياض, Saudi Arabia Insights Advisory Full time

    Job Description**:Risk Management Analyst** Reporting to: Risk Management Director **Job Overview** In today's rapidly evolving business landscape, identifying, assessing, and mitigating potential risks is paramount to ensuring an organization's long-term success and stability. A Risk Management Analyst plays a pivotal role in safeguarding out client’s...


  • الرياض, Saudi Arabia Obrela Full time

    **Job Purpose** Contributes to the execution of the 24x7 security event management procedures in SOC and assists to the development of new use cases and content to improve threat detection and incident response for OBRELA MDR Clients. **Accountabilities** - Real-Time Event & Log monitoring and analysis using leading SIEM Technologies. - Escalation to Level...


  • الرياض, Saudi Arabia Nets-international Communication Full time

    Job Requirements Key Responsibilities - Monitor network systems and respond to alerts and events. - Troubleshoot and resolve incidents according to SLAs. - Document and track issues using ticketing systems. - Collaborate with cross-functional teams to resolve complex problems. - Conduct root cause analysis and implement corrective actions. - Provide...

  • Senior Analyst

    2 weeks ago


    الرياض, Saudi Arabia Tamara Full time

    Senior Analyst - Strategic Finance **About Us** Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and...

  • Analyst

    3 weeks ago


    الرياض, Saudi Arabia World Bank Group Full time

    **Analyst** Job #: req31244 Organization: World Bank Sector: Other Grade: GE Term Duration: 3 years 0 months Recruitment Type: Local Recruitment **Location**: Riyadh,Saudi Arabia Required Language(s): English & Arabic Preferred Language(s): Closing Date: 1/31/2025 (MM/DD/YYYY) at 11:59pm UTC Description **Country Management Unit Context** The World...


  • الرياض, Saudi Arabia TAM Development Co. Full time

    TAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution. For over a decade, TAM has been the partner of choice for 50+ government entities. Our agility, expertise, and holistic approach have helped smoothen the...


  • الرياض, Saudi Arabia Mozn Full time

    **Job Summary** Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it’s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI...


  • الرياض, Saudi Arabia Sanabil Venture Studio Full time

    Senior Quantitative Credit Analyst - Fintech (KSA) **Senior Quantitative Credit Analyst** Location: Riyadh, KSA **About Us**: Sanabil Venture Studio, a partnership between Sanabil Investments and Stryber, merges top-tier talent, seasoned founders, and robust funding to propel startups to unicorn status. Leveraging a blend of industry, technology, and...


  • الرياض, Saudi Arabia Nets-international Communication Full time

    For L1 Engineers, the focus is on providing initial triage and resolution of incidents. L2 Engineers are expected to handle more advanced troubleshooting and escalate complex issues to L3 Engineers. L3 Engineers should possess deep technical expertise and experience in resolving complex network problems and leading root cause analysis efforts. Certifications...

  • Consulting Analyst

    3 days ago


    الرياض, Saudi Arabia Rise Full time

    RISE Sport | Culture | Entertainment (SCE) is one of the GCC’s leading sponsorship consultancies. With offices in Riyadh, Jeddah and Dubai, RISE specialises in providing data-driven, sustainable commercial consulting services to some of the region’s leading brand and rights holder clients. As an Analyst you play a supporting role in strategic...

  • Financial Analyst

    22 hours ago


    الرياض, Saudi Arabia SMEC Full time

    The Role: The Financial Analyst will support effective financial decision-making across the region by delivering excellent business partnering, insightful management reporting, analysis, and annual budgeting & forecast processes. Key Responsibilities: - Experience of influencing senior non-finance staff, including relationship building, explaining...


  • الرياض, Saudi Arabia Unikomm Full time

    **Responsibilities**: - Requirement Gathering: Collaborate with clients and internal teams to elicit, document, and analyze business requirements. Conduct interviews, workshops, and surveys to gain a deep understanding of client needs. - Requirement Documentation: Create clear and comprehensive requirement documents, including functional and non-functional...

  • Data Analyst

    2 weeks ago


    الرياض, Saudi Arabia Tafaseel Full time

    **Job Summary**: The Data Analyst will be a crucial member of the marketing team, responsible for analyzing market trends, consumer behavior, and campaign performance to drive marketing strategies and improve effectiveness. This role demands a highly analytical mind, adept at working with large datasets, and the ability to translate complex data into...