Residence Guest Service Associate
1 week ago
Shangri-La Jeddah
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
203 stylish rooms and suites plus 17 luxury serviced apartments
4 restaurants and lounges, including the legendary Shang Palace
Convenient for Jeddah’s popular landmarks and Red Sea Mall
116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
**Job Summary**:
The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.
As a Residence Guest Service Associate, we rely on you to,
Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.
Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.
Acknowledges and welcomes guests as soon as guest approaches the desk
**Checks OPMS records for the following**:
Guest history
Specialized instructions
Assists guests in completing the registration form, reviewing entries to ensure important details are included. Directs guests to appropriate lifts and coordinates with Concierge staff.
**What we are Looking For**:
At least 1 year working experience in a hotel.
Communicates and writes with fluency in English (as well as the Arabic language)
Pleasant, friendly, and cheerful attitude
This Position is for Saudi Nationals Only
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
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