Kitchen/laundry Technician

2 weeks ago

الرياض, Saudi Arabia Mandarin Oriental Hotel Group Full time

**Scope of Position**:
Assist in the coordination of all maintenance & repairs of the facilities and equipment. Install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes.

**Responsibilities**:

- Respond to and attend to repair requests.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests.
- Understand and operate advanced electrical, plumbing, air conditioning & refrigeration, laundry & kitchen equipment, solar systems and boiler systems.
- Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
- Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
- Update the maintenance work order form / Job card and file them.
- Interpret readings from meters & gauges and other measuring units.
- Prioritize and organize work assignments.
- Read and understand test equipment, measuring devices, and safety manuals.
- Perform maintenance activities in the guest room, like plunging toilets, unclogging drains, and repairing all types of hardware, electrical equipment, including lamps, air conditioners / HVAC and AC ducts.
- Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment, and cosmetic items.
- Be available for any emergencies, act in an engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency.
- Read and understand blueprints, schematic drawings, and technical parts breakdowns.
- Carry out specific oral and written instructions.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Maintain the hotel facility and related equipment in a safe and efficient manner.
- Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
- Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
- Use the Lockout/Tagout system before performing any maintenance work.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries
- To abide by all rules, regulations, policies, LQE, MOQA and Safe, Sound & Sustainable by Mandarin Oriental standards.
- To be responsible for retrieving and completing work orders as per policies and procedures in HotSoS.
- To be responsible for completing all work order from HotSoS prior to ending the shift.
- Complete safety training and certifications.
- Properly store flammable materials.
- Attend meetings and trainings as requested
- Perform other duties as assigned by the engineering supervisor or Assistant Director of Engineering.

**Sustainable Responsibilities**:

- This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
- Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.
- Supporting sustainability initiatives.

**Requirements**:

- Hospitality background (4-5 star hotel)
- Good communication skills.
- Transferable Iqama.

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