Key Account Manager

3 days ago


Dhahran, Saudi Arabia Front End Full time

**Key Account Manager (Sales) - Oil & Gas Metallic Cladding Services**
- Ash Sharqīyah, Alkhobar_

We have an immediate opening for a Key Account Manager (SALES POSITION) - Cladding Position in the Oil Production, Refining Business, Petrochemical Midstream within the Oil & Gas and upstream division. This position will be responsible for managing and developing the cladding business with key clients in these markets with significant potential to become a major contributor to the growth and profitability of Front End.

The Sales manager should have:

- Advanced knowledge of cladding processes (CRA/weld Overlay) with a background in welding technology.
- Knowledge of metallurgy and material requirements covering Stainless steel, Inconel, Tungsten Carbide, Chromium Carbide, Stellite, Titanium.
- Knowledge of heat treatment processes and welding procedure of MIG, PAW, SAW, TIG Welding equipment an advantage.
- Knowledge of Destructive and Non-Destructive materials testing.
- Knowledge on piping, flanges and fittings standards related O&G compliances and other industry MSS standards.
- Knowledge on Welding PQR’s, WPS and their Qualification, Welder Qualification, NDT and Common Inspection.
- Knowledge in International standards and Quality Management Systems like ASTM, ASME, DIN, ISO, API, AS etc.
- Knowledge on ARAMCO standards, SAMSS series (02-SAMSS-012 20) related to CRA/Weld Overlay.

This position will be responsible to provide effective Sales Representation to assure attainment of Sales Objectives, this will include but are not limited to the following:

- Meet and/or exceed the sales level for the assigned territory and business.
- Meet and/or exceed bookings objectives for the territory.
- Meet customer needs by being a responsive liaison between the Company and customers on matters.
- Assist in profitably meeting customer needs by being a responsive liaison between the Company and customers on matters relating to cladding of pipes, fittings and flanges.
- Manage the proposal process and develop strategies to ensure we make the most competitive technical and commercial offerings RFP bidding.
- Support Management in the settlement of warranty disputes and field problems.
- Develop and implement sales strategies to grow the business profitably.
- Maintain good relationships with customers and Company’s personnel to ensure continued Market Growth.
- Routinely report activities to Management on all pertinent issues related to market changes through use of monthly forecast and other reports as may be directed.
- Actively participate in and provide input into the product development teams and support their initiatives.
- Liaise with pipe, flanges manufacturer in getting competitive prices for base material supply.
- Communicate effectively internally with; engineering, customer service, and other personnel to ensure objectives are achieved.
- Coordinate with factory for project deliverables, project tracking involving inspection & testing, approvals etc.

**Job requirements**
- Bachelor’s Degree in Mechanical Engineering or similar technical degree is preferred.
- Must have 5 - 10 years of experience in valve sales or related equipment. Aftermarket sales are highly preferred.
- Experience with pumps (centrifugal pumps or related) and experience with mechanical seals is an asset.
- Excellent communication, interpersonal and organization skills.
- Working knowledge of Engineering, Procurement and Construction (EPC) business required and direct proponent at ARAMCO end users including PMT team.
- Experience in sales environment preferred.
- Goal oriented with focus on customer service is required.
- Act as a single point contact for assigned customers, coordinate with partner manufacturers support on initiatives, conduct jobs within guidelines established for pricing, contract review, order processing, while taking reasonable initiatives to institute On time Performance to customer request date.
- Proactive, self-starter with a hands-on approach to solving problems.
- Proficiency in Microsoft Office including Word, PowerPoint, Excel and Outlook.
- Strong technical background to include a working knowledge of valve selection and system design.
- Able to work in a high pressure environment and manage multiple priorities
- Experience in Saudi Arabia and knowledge of the oil & gas and Utilities landscape
- Participate in accountability meetings as required, report key accountability metrics weekly to manager and operations.

**Preferences**
This position will be responsible to provide effective Sales Representation to assure attainment of Sales Objectives, this will include but are not limited to the following:

- Meet and/or exceed the sales level for the assigned territory and business.
- Meet and/or exceed bookings objectives for the territory.
- Meet and/or exceed the sales level for the assigned territory for Repairs, Service, Parts and complete Machines.
- Meet customer needs by being a responsive liaison


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