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Head of B2B

3 weeks ago

الرياض, Saudi Arabia Nestlé Waters Full time

**Head of B2B - KSA**

**Main Purpose of Job**:
Drive NW B2B results and brand image by translating and implementing the commercial strategy into the local market and ensuring the Waters consumer experience across all B2B customer touchpoints.

**Main Responsibilities**:
**Drive NW business results and brand image**:

- Develop and ensure execution of the omnichannel B2B strategy based on data & insights and input from marketing
- Ensure effective liaison with Marketing, Customer Care & Service and B2C to deliver a consistent omnichannel consumer experience and facilitate an effective Customer feedback loop
- Monitor performance of B2B channels and make decisions on further improvement
- Identify commercial opportunities in the market to foster sustainable growth in the B2B channels
- Manage the 'unmanaged base' of Horeca, Office and SOHO customers which are targeted by Marketing and E-commerce activities
- Manage the B2B P&L

**Department and Management Responsibilities**:

- As part of the local Management Team, drive the overall organization’s business results by making tactical and strategic decisions and by building the organization in a sustainable way
- Drive innovative solutions relevant for NW by following the latest developments in the field and stay up-to-date on competitors
- Act as a spokesperson within the organization and in the Management Team and be the end-responsible for the department and the department's results
- Translate the global strategy to local market needs and define initiatives to achieve business results
- Ensure that optimal investments and decisions are made in the OP process for both CAPEX and OPEX, in collaboration with Finance, for PFME in collaboration with Marketing
- "Lead leaders" by promoting leadership skills
- Manage the budget within the department
- Align with HQ stakeholder and other markets' counterparts on strategy, priorities and best practices
- Improve and implement efficient ways of working in line with the operational plan and company guidelines

**People & Performance Management**:

- Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities
- Build a strong team where team members collaborate effectively and understand their shared goals and purpose
- Set individual performance goals that provide a clear line of sight to organizational priorities and monitor progress towards achievement of goals by use of the PDP methodology
- Lead by example in terms of NLF behaviors and safety leadership
- Build the NW culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism

**Education**:
MSc/MA level in business administration, marketing or relevant field

**Professional experience**:

- More than 10 years in B2B business operations experience
- Extensive commercial experience in marketing and sales, with a strategic mindset, preferably in FMCG, Office or Horeca
- Experience in Field Sales Management, 3rd Party Management, (Key) account management
- Extensive organizational and leadership experience