Community Cloud Engineer

5 days ago

Riyadh, Saudi Arabia SWATX Full time

**Job Purpose**:
**Key Responsibilities**:

- Cloud Infrastructure Design & Implementation- Architect and deploy VMware-based private cloud solutions, including vSphere, vSAN, NSX, NSX-T and VMware Cloud Director (VCD).
- Integrate VMware products with existing IT environments to ensure scalability and reliability.
- Service Operations & Management- Manage day-to-day operations of private cloud environments, ensuring optimal performance and uptime.
- Monitor and maintain the VCD stack, including upgrades, patches, and troubleshooting.
- Create and maintain detailed documentation for architecture, processes, and configurations.
- Implement and manage backup and recovery solutions to ensure data protection and availability.
- Establish and manage monitoring systems to proactively identify and resolve performance and operational issues.
- Oversee patching and upgrading of private cloud infrastructure to maintain compliance, security, and optimal performance.
- Client Engagement & Solution Delivery- Work closely with clients to understand their business requirements and translate them into technical solutions.
- Provide expertise in private cloud migrations and workload optimizations.
- Serve as a point of escalation for critical issues, ensuring timely resolution and communication.
- Automation & Optimization- Develop automation scripts and workflows using VMware tools like vRealize Orchestrator and PowerCLI.
- Identify opportunities for process improvement and implement best practices to enhance efficiency and cost-effectiveness.
- Collaboration & Training- Collaborate with cross-functional teams, including storage, networking, and security experts, to deliver integrated solutions.
- Provide training and mentorship to junior team members and clients’ technical teams.

**Required Skills & Qualifications**:

- Education:
- Bachelor’s degree in computer science or engineering.
- Technical Expertise:
- Extensive experience with VMware vSphere, vSAN, and VMware Cloud Director (VCD).
- Proficiency in VMware automation tools (e.g., Aria Suite, PowerCLI).
- Strong understanding of networking (e.g., NSX, NSX-T, VLANs, routing, firewalls) and storage solutions (SAN/NAS).
- Hands-on experience with hybrid and multi-cloud environments is a plus.
- Certifications:
- VMware certifications such as VCP-DCV, VCAP-DCV, or VMware Cloud Management certifications are highly preferred.
- Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication abilities.
- Ability to manage multiple priorities and work under pressure in a client-facing role.
- Experience:
- Preferred banking experience
- 9+ years of experience in private cloud environments with a focus on VMware technologies.
- Prior experience in managed services or consulting environments is an advantage.

**Preferred Qualifications**:

- Familiarity with cloud-native technologies (e.g., Kubernetes, Tanzu).
- Experience with scripting languages (e.g., Python, PowerShell, Ansible).
- Experience with IaC tools (Terraform, Cloud Formation, CI/CD Pipeline).
- Knowledge of ITIL frameworks and service management best practices.

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