Pool Attendant

**Company Description**
We are looking for a Pool Attendant to join the pre-opening of **SLS The Red Sea**.

Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea.** SLS The Red Sea** is planned to open in 2025.

Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.

This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.
- Ensure correct grooming standards are followed at all times
- Exceed guest satisfaction by knowing preferences and update profiles
- Maintain detailed knowledge of the SLS Pool menu & daily specials at all times
- To be familiar with the beverage service including glasses used and appropriates garnishes
- targets on a daily basis
- Anticipate and service of guests' requirements at all times
- Following up daily financial targets of area/division
- Use opening and closing checklist to ensure smooth opening and closing of the venue
- Ensure service stations are constantly cleared and re-stocked during service
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Present menus in a proactive manner
- To feel empowered and accountable within the work place
- Keep manager on duty updated of any guest feedback so they can update the Glitch Report
- Maintains the HACCP standards as required
- Follow Hotel Evacuation Policy in case of an Emergency
- Attend all necessary briefings and training sessions as instructed by the Manager
- Handle financial procedures according to guidelines set by the finance department
- Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
- Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
- All issues and negative guest feedbacks needs to be properly reported on glitch system
- Follow care program at all times, and report issues through the system to maintenance

**Qualifications**
- Impeccable attention to detail
- Excellent interpersonal and English communication skills, both written and verbal
- Self-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work gracefully under pressure
- Fluency in Arabic is an asset
- Food and Beverage serving experience required

**Additional Information**
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times

We are an inclusive company and our ambition is to attract, recruit and promote talent.