Restaurant Supervisor

6 days ago

Riyadh, Saudi Arabia Pillars Investment Company Full time

**Job Title: Restaurant Supervisor**

**Location**: Jeddah and Riyadh - Saudi Arabia
**Department**: Operations
**Reports to**: Restaurant Manager / Area Manager
**Industry**: Food & Beverage / Hospitality

**Job Purpose**

To ensure the smooth day-to-day operations of the restaurant by leading the floor team, maintaining service quality, and upholding company standards in customer service, hygiene, and performance.

**Key Responsibilities**
- Supervise restaurant staff and ensure excellent guest experience.
- Monitor daily operations including opening/closing procedures.
- Handle customer complaints and resolve issues promptly.
- Assist with staff training, scheduling, and performance evaluations.
- Ensure food safety and quality, cleanliness, and hygiene standards are met.
- Coordinate with kitchen and service teams for efficient flow.
- Monitor inventory, place supply orders, and control waste.
- Implement SOPs and assist in audits and internal checks.
- Support marketing campaigns and in-store promotions.

**Qualifications & Skills**
- Diploma or Bachelor's in Hospitality, Business, or related field.
- **3+ years experience** in a similar role in a busy F&B outlet.
- Strong leadership and people management skills.
- Excellent customer service and communication skills.
- Knowledge of POS systems and restaurant software.
- Basic knowledge of food safety standards (HACCP is a plus).
- Fluency in Arabic and English.

**Working Hours**
- 6 days/week (rotational shifts), including weekends and holidays.

Please send the CV to:
Pay: ﷼2,500.00 - ﷼2,800.00 per month

Expected Start Date: 01/07/2025

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