IT Operation Monitoring Lead

2 weeks ago


Riyadh, Saudi Arabia Dewan Consultants Full time

Urgent Requirement for an experienced **IT Operation Monitoring Lead** for our reputed Retail Fashion client based in KSA.
- **
Salary **- As Per Market Standards
- ** Language Proficiency** - Arabic and English
- ** Location **- Kingdom of Saudi Arabia
- ** Nationality **- Saudi Nationals (because of visa quota availability)

**Responsibilities**:

- Manage and support a team of Operation Monitoring IT Analyst
- Responsible for establishing best practices through the entire Monitoring support process.
- Develop daily, weekly and monthly reports on team’s productivity
- Monitoring team performance and developing feedback reports for management.
- Troubleshoot and resolve technical issues.
- Manage escalations and ensure any issues are resolved in a timely manner.
- Make recommendations to improve operational efficiency.

**Requirements**:

- Having a Bachelor's degree in computer science, information technology, or a related field is a must.
- At least 5 years of experience as a Oracle POS and Store Inventory Management system
- Prior experience in fashion Retail Industry
- Ability to work under pressure.
- Excellent leadership and people management skills.
- Strong customer service skills.
- Hands-on experience for Oracle retail Store Inventory Management system, POS system
- Hands on Experience on IBT, Exchange, Refund process
- Hand on experience on Oracle Database, Skybot Scheduler,
- Good analytical, debugging, communication skills and ability to quickly learn new technologies
- Support Experience on Fortinet VPN Client, VPN Client, Active Directory
- Must be ITIL Certified

**Job Information**:
Industry
- IT Services

Work Experience
- 5+ years

City
- Riyadh

State/Province
- 'Asir

Country
- Saudi Arabia

Zip/Postal Code
- 11564



  • Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Lead System Monitoring Analyst Role SummaryAs a Senior Monitoring Analyst, you will oversee the monitoring of alerts and incidents using various tools. You will also provide advanced troubleshooting for complex issues and lead the identification and suppression of false positive alerts to improve monitoring efficiency.


  • Riyadh, Saudi Arabia Müller`s Solutions Full time

    Join our team at Müller's Solutions as a Proactive Monitoring Specialist Lead and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses. As a Proactive Monitoring...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Müller's Solutions Full time

    1 month ago Be among the first 25 applicantsJoin our team at Müller's Solutions as a Proactive Monitoring Specialist Lead and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower...

  • Monitoring Analyst

    4 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time

    Lead the monitoring and analysis of IT systems, infrastructure, and business applications, ensuring timely detection, escalation, and resolution of issues to maintain optimal service availability and performance.Role and ResponsibilitiesOversee and guide the monitoring of alerts and incidents using various tools.Provide advanced troubleshooting for complex...


  • Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    This is a unique opportunity to take on a challenging role as an Operations Manager within our Competitor Monitoring Team. If you're passionate about driving process improvements and enhancing customer experiences, we want to hear from you.About Our MissionAs a key member of our team, you'll contribute to Amazon's success by ensuring we remain competitive in...

  • Monitoring Analyst

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia SWATX Full time

    Monitoring Analyst (Associate)Duration: 3 Months OnsiteLocation: [Specify location]Department: IT Operations / Network SecurityJob Overview:We are seeking an Associate-level Monitoring Analyst to lead the monitoring and analysis of our IT systems, infrastructure, and business applications. This role is essential in ensuring timely detection, escalation, and...


  • Riyadh, Saudi Arabia IT Corner Full time

    Looking for an Infrastructure Team Lead who will be responsible for overseeing the design, implementation, and maintenance of an organization's IT infrastructure. His role involves leading a team of infrastructure professionals, coordinating projects, and ensuring the reliability and security of the organization's technology infrastructure. **Job...


  • Riyadh, Ar Riyāḑ, Saudi Arabia NADEC Foods Full time

    Lead - PMO Projects Monitoring & ReportingJOB PURPOSE:Responsible for overseeing the consolidation, tracking, and reporting of 250+ projects with a massive investment. This role ensures project transparency, performance evaluation, and alignment with PMO through standardized monitoring, tracking frameworks, and accurate and timely reporting.Works across all...

  • Monitoring Analyst

    15 hours ago


    Riyadh, Ar Riyāḑ, Saudi Arabia SWATX Full time

    Monitoring Analyst (Associate) - Onsite in Riyadh | 3-Month Duration1 month ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Monitoring Analyst (Associate)Duration: 3 Months OnsiteLocation: [Specify location]Department: IT Operations / Network SecurityJob Overview:We are seeking an Associate-level Monitoring...


  • Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Monitoring Lead Job RequirementsBachelor's degree in IT, Computer Science, or a related field is required. 4+ years of experience in IT operations, system monitoring, or a related role is necessary. Familiarity with banking systems and transaction monitoring processes is preferred.Strong knowledge of IT infrastructure, applications, and monitoring...