Associate Account Manager

7 days ago

جدة, Saudi Arabia Innovative Solutions Full time

**Company Description**:
Innovative Solutions (IS) is a leading pure-player Cyber security company in the GCC established in 2003 headquartered in Riyadh with presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our Cybersecurity Solutions and Services encompasses Advisory Services, Technical Assurance, Solution Deployment, Professional Services and Managed Security Services.

Innovative Solutions is committed to its Mission to “Bring Trust to Cyberspace” to ensure “**Your Business, Secured**”.

**Role Description**:
As an Associate Account Manager, you will support the Account Managers in managing and growing relationships with clients. You will assist in the delivery of customized cybersecurity solutions, ensuring customer satisfaction and contributing to revenue growth.

**Responsibilities**:

- **Client Relationship Management**:

- Assist Account Managers in building and maintaining strong relationships with clients.
- Understand client needs and work with internal teams to deliver appropriate solutions.
- Ensure client satisfaction through effective communication and proactive follow-up.
- **Account Planning and Support**:

- Assist in the development and execution of account plans.
- Coordinate with internal teams to ensure timely delivery of services and solutions.
- Collaborate with Account Managers to identify and pursue upselling and cross-selling opportunities.

**Requirements**:

- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Proven experience in a customer-facing role, preferably in account management or sales support.
- Knowledge of cybersecurity solutions and services is a plus.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to work well in a team and collaborate with cross-functional teams.

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