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Retail Executive

2 weeks ago

Riyadh, Saudi Arabia Piaget Full time

Reference Code: 91242**RETAIL EXECUTIVE (PIAGET-RIYADH)**:

- Riyadh, 01, SA- PermanentSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

**MAIN PURPOSE**

The Retail Executive is a key role in ensuring proper and efficient functioning of Piaget boutiques in Saudi Arabia, towards achievement targets and high productivity.
- Extent: Internal (Piaget owned and operated) and external (operated by a partner)
- Located in Richemont head office in Riyadh, reporting to the Country Manager
- Creating synergy among stakeholders: office and boutique teams, regional office in the UAE, external partners, and suppliers
- Liaison with suppliers, contracted services, and Richemont support services
- Mobility: field work in the boutiques
- Full time

**KEY RESPONSIBILITIES**

**Retail Operations, Standards and Procedures**:

- Ensure the brand and Richemont retail guidelines and operational procedures in all boutiques are applied
- Channel retail guidelines updates to all the network
- Ensure uniforms, staff appearance, boutique atmosphere and setup are in line with the brand guidelines
- Audit & stock takes: liaise & facilitate with Richemont Back office and boutique teams
- Ensure consistency within all boutiques
- Share best practices with Country Manager and Regional retail team

**Commercial aspects**
- Assist regional CRM manager in harnessing data, analysis, and implementing customer activation plans
- Monitor clients priorities and KPIs
- Monitor boutique KPIs (conversion, presentation, retention, acquisitions rates) and recommend corrective / improvement measures
- Assist boutique manager in the preparation of boutique commercial plans

**Boutiques development and maintenance**
- Support country manager in the project management of boutique openings / renovations/ relocations / internalization / closures including the fit out with Piaget HQ, Piaget regional team, Richemont and partners in MEIA region
- Propose, manage, and coordinate with third party operators / contactors for boutique maintenance, utilities, sanitation and hygiene, IT equipment, HVAC and others
- Assist boutiques in the process of identifying, forecasting, ordering, and budgeting of external contracted services

**Visual Merchandising**:

- Optimize storage / stock management of VM material
- Assist boutique managers in the forecast of VM / gifts
- Assist boutiques in the order of print stationary and clients gifting
- Liaise with the local and regional marketing teams in the implementation of activations and events in the boutiques when it requires changes to the boutiques setup or VM
- Assist in the setup of events when VM is in order

**External Boutiques**:

- Assist the Country Manager and the regional head of wholesale in the implementation of the Piaget Sunrise Kit for external boutiques (guidelines covering boutiques operations from all aspects)

**Budgets**:

- Support of the boutiques contracted services costs
- Support in the control of VM and gifts ordering from regional offices or HQ
- Coordinate with regional SDP manager

JOB PROFILE

**Education**:
University degree

**Required Experience**:
Minimum 4 years of experience in a similar role preferably in luxury goods industry

**Languages Ability**:
Fluent Arabic & English (written and spoken)

French is a plus.