Mgr-Room Service
6 days ago
JOB SUMMARY
Entry level management position that is responsible for the daily operations in Room Service. Position directs trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the food and beverage culinary or related professional area.
OR
2year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major; 2 years experience in the food and beverage culinary or related professional area.
CORE WORK ACTIVITIES
Conducting DaytoDay Room Service Operations
Ensures compliance with all Room Service polices standards and procedures.
Assists with the handling and service of all room service hospitality suites and group sales functions.
Supervises daily shift operations.
Helps to manage the delivery of amenity packages and VIP gifts.
Ensures all employees have proper supplies equipment and uniforms.
Supporting Management and Coaching of Room Service Team
Provides direction to Room Service employees to sell and service inroom dining.
Supervises staffing levels to ensure that guest service operational needs and financial objectives are met.
Sets a positive example for guest relations.
Communicates performance expectations in accordance with job descriptions for each position.
Provides feedback to individuals based on observation of service behaviors.
Handles employee questions and concerns.
Supervises Room Service in the absence of the Room Service Manager.
Participates in the employee performance appraisal process giving feedback as needed.
Assisting Room Service Financial and Budgeting Goals
Understands the impact of departments operation on the overall property financial goals.
Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Utilizes budgets operating statements and payroll progress reports as needed to assist in the financial management of department.
Manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
Empowers employees to provide excellent customer service within guidelines.
Interacts with guests to obtain feedback on product quality and service levels.
Handles guest problems and complaints seeking assistance from a supervisor as necessary.
Strives to improve service performance.
Supporting Human Resource Activities
Participates as needed in the interviewing and hiring of room service employee team members with the appropriate skills.
Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
Supervises ongoing training initiatives.
Conducts training when appropriate.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
-
Room Service Provider
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeWe are seeking an experienced Room Attendant to join our team. In this role, you will be responsible for maintaining the highest standards of cleanliness and presentation in all rooms. This includes providing timely assistance to guests with their needs and staying connected with your supervisor by keeping them informed of progress, issues, or any relevant...
-
Room Service Supervisor
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeThis is an exciting opportunity for a seasoned hospitality professional to take on a leadership role in our In-Room Dining team. As an In-Room Dining Supervisor, you will be responsible for overseeing the day-to-day operations of our room service department.Your key responsibilities will include:Supervising and motivating a team of in-room dining...
-
Room Service Coordinator
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob SummaryWe are seeking a highly motivated and organized individual to join our team as a Room Service Coordinator. As a key member of our housekeeping team, you will be responsible for maintaining high standards of cleanliness in rooms, storage areas, laundry, restrooms, and public areas.Main Responsibilities:Monitoring and controlling room status with...
-
Hotel Room Service Coordinator
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeWe are looking for a highly skilled and experienced In-Room Dining Supervisor to join our team. This role is responsible for overseeing the day-to-day operations of our room service department, ensuring guests receive exceptional service.Key responsibilities include:Leading and mentoring the in-room dining teamCoordinating with the kitchen staff to ensure...
-
In-Room Dining Manager
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeWe are seeking an In-Room Dining Supervisor to join our team. This role is responsible for managing the hotel's room service operations, ensuring guests receive exceptional service.The ideal candidate will have a strong background in hospitality and excellent leadership skills. They will be responsible for supervising staff, monitoring order preparation and...
-
Dining Room Service Staff
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeService Professional Wanted:Dining Room Service StaffSalary: CompetitiveJob Description: We are seeking a talented individual to join our dining team as a Waiter/Waitress. You will be responsible for delivering outstanding food and beverage service to our guests, while maintaining a positive attitude and high level of professionalism.Key...
-
Controller-Rooms
3 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Hotels Resorts Full timeDescription POSITION SUMMARYAssign room according to guest request and preferences whenever possible. Preregister designated guests and prepare key packets. Organize and coordinate checkin/preregistration procedures for arriving groups. Review/Track/Accommodate requests for room/checkout changes when possible; communicate status to appropriate staff. Confirm...
-
In Room Dining Supervisor
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia DEWAN CONSULTANTS FZ L.L.C Full timeJob DescriptionAn in-room dining supervisor at NEOM is responsible for managing the food and beverage services for guests in the hotel. They may also manage events and catering for special occasions.ResponsibilitiesOversee the food and beverage operations for guestsManage events and catering for special occasionsEnsure quality and consistency in food and...
-
In Room Dining Supervisor
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia IHG Hotels & Resorts Full timeJoin to apply for the In Room Dining Supervisor role at IHG Hotels & Resorts1 month ago Be among the first 25 applicantsJoin to apply for the In Room Dining Supervisor role at IHG Hotels & ResortsAbout UsKimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San...
-
Room Maintenance Specialist
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeGuest Services CoordinatorIn this position, you will play a key role in ensuring that guests have a positive experience during their stay. This includes leading and mentoring a team, conducting briefings and training sessions, inspecting rooms and public areas, and communicating effectively with staff, guests, and other departments.