Sales Excellence Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time
We support the Kingdoms largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.

We are currently searching for dedicated ambitious and selfdriven Sales Excellence Specialistto join our Sales Department playing a critical role in building relationships with our significant clients.

The candidate must have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services Unified Communications IT Service Management Solutions and Consultation Customer Experience Data and Analytics).

Job description:
  • Provide daytoday support to sales team members including responding to inquiries resolving issues and assisting with salesrelated tasks.
  • Serve as a point of contact for sales representatives offering guidance resources and assistance as needed.
  • Coordinate with other departments (e.g. marketing customer support product development) to ensure seamless support for sales initiatives.
  • Assist in the development and delivery of training programs for new and existing sales team members.
  • Facilitate onboarding processes to help new hires become productive members of the sales team quickly.
  • Offer ongoing coaching and support to sales representatives to help them improve their skills and achieve their goals.
  • Collaborate with sales leadership and team members to identify opportunities for process improvement.
  • Propose and implement solutions to streamline sales processes reduce administrative burdens and improve efficiency.
  • Continuously monitor and evaluate the effectiveness of sales processes and make recommendations for optimization as needed.
  • Develop and maintain sales collateral tools and resources to support the sales team in their interactions with customers and prospects.
  • Assist in the creation of sales presentations proposals and other materials to effectively communicate value propositions and drive sales.
  • Ensure that sales team members have access to the necessary information and tools to perform their roles effectively.
  • Assist in the collection and analysis of sales data to identify trends patterns and opportunities.
  • Generate reports and dashboards to provide insights into sales performance and help inform strategic decisionmaking.
  • Support sales leadership in forecasting budgeting and planning activities through data analysis and reporting
  • Support the sales team and contribute to their success and provide administrative support to the sales team.
  • Support the sales team in preparing sales reports analyzing data and identifying opportunities for improvement.
  • Maintain accurate and uptodate records of customer interactions sales activities and transactions.

Responsibility:
  • Customer Relationship Management: Maintaining accurate and uptodate records of customer interactions sales activities and transactions. Following up with customers to ensure satisfaction address any issues and build longterm relationships.
  • Collaborate with crossfunctional teams including marketing finance and operations to ensure seamless coordination of sales activities.
  • Order Processing and Documentation: Supporting the sales team in preparing sales proposals contracts and invoices. Ensuring accurate processing and documentation of sales transactions with Operation team.
  • Sales Support Materials: Collaborating with the marketing team to create and update sales support materials like brochures presentations and product catalogs. Ensuring these materials are up to date and readily available for the sales team.



Requirements Qualifications:
  • Bachelors degree or equivalent in a IT field.
Personal Skills (MUST):
  • High sense of responsibility and ownership acting like owner in what you do.
  • Exceptional communication and presentation skills.
  • Being able to work on your own or in a team.
  • Being able to work to tight deadlines.
  • Ability to maintain composure during stressful situation.
  • Handling many tasks & responsibilities.
  • Fluent in Arabic and English.



Required Experience:

Unclear Seniority

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