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digital transformation consultant

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Duncan & Ross Full time

Job Description:

We are seeking a skilled and innovative Digital Transformation Analyst to lead and support digital transformation initiatives over a oneyear engagement. The ideal candidate will bring extensive experience in aligning digital strategies with business objectives implementing IT governance and ITSM processes and delivering measurable results in technologydriven projects.

Key Responsibilities

Digital Transformation Initiatives:

  • Design implement and oversee digital transformation strategies that align with the organizations business goals and objectives.
  • Evaluate current digital capabilities and identify opportunities for transformation and innovation.

IT Governance and ITSM Processes:

  • Establish and implement IT governance frameworks to ensure alignment with strategic goals.
  • Oversee ITSM processes including ITIL implementation and the use of ITSM tools to improve service management.

Policy Development and Compliance:

  • Develop implement and monitor IT policies and procedures to ensure compliance with industry standards and regulations.
  • Provide guidance on policy updates and process improvements.

Project Management:

  • Manage digital transformation projects using PMP or PRINCE2 methodologies.
  • Coordinate crossfunctional teams to deliver projects on time within scope and within budget.

Business Continuity and Disaster Recovery:

  • Develop and maintain IT Business Continuity and Disaster Recovery plans.
  • Ensure robust systems and processes are in place to mitigate risks and ensure operational resilience.

Information Security and Risk Management:

  • Assess and mitigate risks related to information security and ensure alignment with best practices and standards.
  • Collaborate with stakeholders to design and implement effective security measures.

Service Reporting and Performance Management:

  • Develop KPIs and service performance metrics to monitor and evaluate IT services.
  • Manage SLA and OLA agreements ensuring alignment with service delivery goals.
  • Budget Management:
  • Manage IT budgets including CAPEX and OPEX to optimize resources and achieve costefficiency.
  • Provide regular budget reports and recommendations for financial planning.

Key Qualifications and Skills

Experience:

  • 3 years of experience in digital transformation innovation management consulting or related fields.
  • Handson experience in implementing digital transformation initiatives and ITSM processes.
  • Proven track record of developing and executing IT governance frameworks policies and strategies.

Technical Expertise:

  • Strong knowledge of ITSM tools ITIL implementation and best practices in service management.
  • Experience in IT business continuity disaster recovery planning and risk management.
  • Familiarity with service reporting KPI development and SLA/OLA management.

Certifications:

  • PMP or PRINCE2 certified (or equivalent project management certifications).
  • ITIL certification is highly desirable.

Skills:

  • Strong analytical problemsolving and decisionmaking skills.
  • Excellent communication collaboration and stakeholder engagement abilities.
  • Budget management experience including CAPEX and OPEX planning.

Vertical

Technology