Technical Consulting Professional
4 days ago
Were a team of technology driven individuals with a curiosity for how things work and a passion for designing and building reliable scalable and efficient implementations. This position will require high cooperation with other teams from project management sales and business development. Were always striving to learn more expand our skills and grow our teammates
Primary Focused Domain(s): Microsoft Enterprise Data warehouse
About us:
Established in 1993 Alnafitha IT is leading IT service provider in Saudi Arabia that adapt customer centric approach in vision direction focusing on creating positive experience for the customer by maximizing the value from product and service offerings and building long term relationship with the clients. We help organizations in 1. Setting IT strategies 2. Developing IT infrastructure 3. Maintaining highlevel of IT operational excellence 4. Serving business operations. We have partnered with the top IT vendors and technology leaders across the globe to provide the business solutions that cover most of todays business requirements some of our success partners are: Microsoft ManageEngine AWS Genesis Zoho Veeam Poly Yealink Axios TrendMicro PaloAlto McAfee NetSupport Kaspersky Linkedin DocuSign Zoom Sophos Quest Kemp Autodesk Adobe exclaimer Jabra Tenable ...
We grow with our clients and today we are proud to have more than 2000 customers in different industries across the kingdom. Enabling the organizations to grow better and not just bigger.
Responsibilities
- Presenting and demonstrating Anahitas services to customers.
- Build scope of work/low level technical scope based on the business requirements.
- Deliver regional technical implementations and solution design within Anahita services on customers sites and remotely.
- Provide support troubleshooting and solutions to complex problems. This involves dealing with difficult situations including complaint handling sensitive customers and mission critical support.
- Conduct proactive services with clients through Risk Assessments Health Checks Code Reviews or other similar offerings.
- Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
- Ad hoc Services: Short and time limited engagements focused on customer specific issue remediation or support (e.g. Chalk Talks).
- Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
- Improving the overall customer experience serving as the customer advocate within Anahita and playing a key role in assisting our clients to maximize their investment in Technology.
- Deliver solutions related documentations that could include scope of work / user manual.
- Participating in building Anahita s technical content library. Ex. Knowledge base and other technical contents.
- Assist in representing Anahita in any forum (i.e. seminars technical or marketing conferences event)
- Mentor other team members on deployed solutions and best practices.
- Perform other related duties as assigned
Requirements Certification Requirements:
- Bachelors degree in Computer Science or equivalent.
- ITIL Foundation
- MCSA SQL Database
- MCSA BI
- MCSA BI SQL Development.
- Microsoft Certified: Azure Data Engineer Associate Azure AI Engineer Associate and Azure Data Scientist Associate a plus
- Experience in the following technology: 5 (Microsoft SQL Power BI)
- Deep technical or architectural knowledge of at least 2 of the following areas: Database administration (preferably with SQL including Azure SQL) performance tuning and optimization troubleshooting high availability / disaster recovery security.
- Database development (preferably with SQL including Azure SQL) designing and building database solutions (tables / stored procedures / forms / queries / etc.
- Business intelligence combining knowledge of SSIS/SSAS/SSRS/Power BI technologies with a deep understanding of data structure / data models to design develop and tune BI solutions and reports.
- Advanced data analytics designing and building solutions using technologies such as Databricks Azure Data Factory Azure Data Lake HD Insights SQL DW stream analytics machine learning R server.
- High sense of responsibility and ownership acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
- Business travels could be required up to 50 covered by the company.
- Bachelors degree in Computer Science or equivalent.
- ITIL Foundation
- MCSA SQL Database
- MCSA BI
- MCSA BI SQL Development.
- Microsoft Certified: Azure Data Engineer Associate Azure AI Engineer Associate and Azure Data Scientist Associate a plus
- Experience in the following technology: 5 (Microsoft SQL Power BI)
- Deep technical or architectural knowledge of at least 2 of the following areas: Database administration (preferably with SQL including Azure SQL) performance tuning and optimization troubleshooting high availability / disaster recovery security.
- Database development (preferably with SQL including Azure SQL) designing and building database solutions (tables / stored procedures / forms / queries / etc.
- Business intelligence combining knowledge of SSIS/SSAS/SSRS/Power BI technologies with a deep understanding of data structure / data models to design develop and tune BI solutions and reports.
- Advanced data analytics designing and building solutions using technologies such as Databricks Azure Data Factory Azure Data Lake HD Insights SQL DW stream analytics machine learning R server.
- High sense of responsibility and ownership acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
- Business travels could be required up to 50 covered by the company.
Required Experience:
Unclear Seniority
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