Customer Service Executive

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full time

We are seeking a dedicated and empathetic Customer Service Executive to join our team. In this role you will play a pivotal role in enhancing our customers experiences by providing outstanding support addressing their inquiries and resolving their issues effectively. You are the front line of service and thus directly affect customer satisfaction and loyalty.

Job Purpose

The primary purpose of the Customer Service Executive is to deliver exceptional support to customers. You are expected to handle customer inquiries and issues promptly and effectively facilitating a positive experience with our companys products and services. This includes using CRM technologies and your extensive product knowledge to ensure our customers have the accurate information they need.

Job Duties and Responsibilities
  • Providing customer support via various channels (phone email live chat etc.)
  • Resolving customer issues in a timely and effective manner
  • Ensuring customers have a positive experience with our products or services
  • Communicating effectively and empathetically with customers
  • Demonstrating problem solving skills and staying calm in difficult situations
  • Using CRM software proficiently to manage customer interactions
  • Keeping updated on the companys product portfolio and features

Qualifications :

Required Qualifications

  • Proven experience in customer support
  • Strong issue resolution skills
  • Ability to consistently provide a positive customer experience
  • Excellent communication skills
  • Good problem solving abilities
  • Deep empathy and the capacity to remain calm in challenging situations
  • Experience with CRM software
  • Solid understanding of product specifications and features

Remote Work :

No

Employment Type :

Fulltime

  • Customer Service Executive

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is partnering with BLS International to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.Company Name: BLS InternationalJob DescriptionWe are seeking a dedicated and empathetic Customer Service Executive to join our team. In this role, you will play a...

  • Customer Success Executive

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    About the PositionWe are looking for an experienced professional to join our team as an Account Executive. The role involves providing leadership in the customer account with respect to Cisco Services, executing customer/partner facing activities, and developing a deep knowledge of the customer's needs.The ideal candidate will have a proven track record of...

  • Customer Service Executive

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Customer Experience StrategistThis role requires a bold, proactive leader who thrives in fast-paced, high-growth environments. The successful candidate will champion innovation by staying ahead of emerging customer service trends and digital engagement technologies.

  • Executive Relations Liaison, Customer Service Organization

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Job Responsibilities:As an ER Specialist, you will be responsible for responding to customer inquiries on behalf of senior executives, handling escalated cases from drivers or customer service lines, gathering customer data for the legal department, and driving process improvement initiatives.The ER team consists of experienced CS-leaders focused on...

  • Customer Service Representative

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

    Sales Executive Role: Become a Beauty Consultant and Achieve Your Goals.This exciting opportunity allows you to utilize your passion for beauty and customer service to drive sales growth and exceed customer expectations. As a Beauty Consultant, you will be responsible for delivering outstanding customer experiences, utilizing your knowledge of our products...

  • Head of Customer Service

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full time

    Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...

  • Head of Customer Service

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Deraah Trading Company Full time

    Get AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...

  • Customer Services

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Areeb Full time

    This is a remote position. On behalf of our client we are looking for a Customer services representative to join their team in Saudi Arbia (Remote) Job Summary: As a call center agent your responsibilities typically include handling customer inquiries providing information about products or services resolving issues and ensuring customer satisfaction....

  • Customer Services Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BARCO Full time

    Customer Services EngineerDate: Jan 21, 2025Location: Riyadh, SA DubaiCompany: BarcoKey Responsibilities:Provide technical on-site support to Barco's Entertainment, High End Residential and Cinema Customers in the MEA area and abroad.Repair and troubleshoot Barco hardware and software.Assist at sales demos to promote Barco's solutions.Provide product...

  • Customer Services Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BARCO Full time

    Customer Services EngineerDate: Jan 21, 2025Location: Riyadh, SACompany: BarcoKey Responsibilities:Provide technical on-site support to Barco's Entertainment, High End Residential and Cinema Customers in the MEA area and abroad.Repair and troubleshoot Barco hardware and software.Assist at sales demos to promote Barco's solutions.Provide product training to...