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Customer Service Representative
2 weeks ago
Description We are seeking a dedicated and professional Customer Service Representative to join our esteemed hospitality team. In this role, responsible for delivering exceptional service that exceeds their expectations. Responsibilities Respond to customer inquiries via phone, email in a timely mannerResolve customer complaints and issues with a focus on customer satisfactionProcess orders, returns, and exchanges accuratelyProvide product information and recommendations to customersCollaborate with other departments to ensure seamless customer experience Requirements Excellent communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skillsPrevious customer service experience preferredProficiency in Microsoft Office and CRM software Benefits Competitive salary and benefits packageOpportunities for career growth and developmentPositive and inclusive work environmentEmployee discounts on company products
