Professional Services Consultant

24 hours ago

Riyadh, Ar Riyāḑ, Saudi Arabia Fortinet Full time

The Professional Services Consultant works with clients and partners remotely and/or onsite on engagements of medium-to-high complexity.

He/she focuses on the implementation aspects of project delivery, such as implementing firewall and other enhanced security products, as well as optimizing and operating these services, along with any related documentation.

The position requires a team player with excellent written and verbal communication skills who follows a structured approach to implementing IT security solutions.

Responsibilities

The Professional Services Consultant:

  • Develops a clear overall understanding of the customer engagement (objectives, project scope, business and technical requirements).
  • Participates in architecture design workshops with customers and/or partners and provides input as necessary.
  • Develops project related documents with any required technical architecture diagrams. These documents might include: High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide, etc…
  • Participates in scoping meetings and provides input related to the development of statements of work based on accurate analysis of customers' requirements.
  • Ensures that project documents are accurate, complete, current and stored appropriately.
  • Performs deployment, configuration, testing and troubleshooting of Fortinet security solutions in the customer environment.
  • Assists customers through the rollout, migration or go-live phase for the deployed security solution.
  • Performs knowledge transfer sessions for customer's staff on the relevant Fortinet security solutions.
  • Resolves and/or escalates issues in a timely fashion.
  • Minimizes Fortinet's exposure and risk on projects.
  • Completes and submits internal required administrative tasks (timesheets, activities report, project reports, etc…).
  • Continuously works on developing knowledge and skills to remain proficient with the relevant Fortinet technologies, products and services by using self-study materials or by attending trainings (as required).

Job Requirements :

  • 10+ years' experience in LAN/WAN/Internet consulting, support and/or administration.
  • 6+ years' experience with Network Security Products.
  • Experience working as a Professional Services senior consultant or engineer is a plus.
  • Expertise in NGFW and at least 2 of the following technologies: Email Security, Advanced Thread Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN) and/or other cloud-based security technologies.
  • Very good presentation and technical documentation skills.
  • Good troubleshooting skills with a structured approach to problem solving.
  • Proven ability to work independently and in a team-oriented, collaborative environment.
  • Ability to elicit cooperation from a wide variety of sources, including senior management, clients, and other departments.
  • Ability to adapt seamlessly to shifting priorities, demands and timelines.
  • Flexible working hours.
  • Positive customer service attitude with very good soft skills.
  • Ability to bring projects to successful completion through political sensitivity.
  • Strong commitment and self-driven individual.

Education

  • Bachelor's Degree in technical or management discipline and/or equivalent extensive work-related experience.

  • Professional Services Consultant

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fortinet Full time 90,000 - 120,000 per year

    DescriptionThe Professional Services Consultant works with clients and partners remotely and/or onsite on engagements of medium-to-high complexity.He/she focuses on the implementation aspects of project delivery, such as implementing firewall and other enhanced security products, as well as optimizing and operating these services, along with any related...

  • Professional Services Consultant

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fortinet Full time 120,000 - 240,000 per year

    DescriptionThe Professional Services Consultant works with clients and partners remotely and/or onsite on engagements of medium-to-high complexity.He/she focuses on the implementation aspects of project delivery, such as implementing firewall and other enhanced security products, as well as optimizing and operating these services, along with any related...

  • Professional Services Consultant

    24 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia NetApp Full time

    About NetAppNetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.If this sounds like something you want to be part of, NetApp is the...

  • Sr Professional Services Consultant

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Genesys Full time 90,000 - 120,000 per year

    locationsRiyadh (Flexible)time typeFull timeposted onPosted Todayjob requisition idJR108837Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by...

  • Sr Professional Services Consultant

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Genesys Full time 120,000 - 240,000 per year

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • Professional Services Consultant-Cybersecurity

    24 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ingram Micro Full time

    Join Us at the Forefront of Professional ServicesWho We Are:Join the business behind the world's brands. We're redefining distribution. We're Ingram Micro—a people-first technology partner, reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and...

  • Risk Advisory Professionals

    24 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia The Expert Team & Partner For Professional Consulting Full time

    About the Company:The Experts Team and Partner for Professional Consulting is a leading regional professional consulting firm specializing in delivering innovative solutions. We work closely with our clients across various sectors to drive growth, enhance performance, and achieve sustainable success. Our team of experts is dedicated to providing strategic...

  • Professional Services Consutlant

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Nexthink Full time

    Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • Advisory & Professional Services Sales Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hewlett Packard Enterprise | HPE Full time 120,000 - 240,000 per year

    Advisory & Professional Services Sales SpecialistThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...

  • Advisory & Professional Services Sales Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hewlett Packard Enterprise Full time 120,000 - 240,000 per year

    This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...