Ecommerce Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Webook Full time $60,000 - $120,000 per year

Key Responsibilities:

  • Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels.
  • Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.
  • Own the e-commerce strategy, KPIs, and P&L to drive sales and profitability.
  • Handle account management of all sales channel partners and vendors.
  • Lead workflows for new product setup and listings (strong writing skills in Arabic and English required).
  • Ensure content, pricing, and inventory accuracy across the website and marketplaces.
  • Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.
  • Set up initiatives to deliver engaging customer experiences that drive conversions and retention.
  • Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities.
  • Manage product forecasting to align supply with customer demand.
  • Oversee stock delivery accuracy for all new product launches.
  • Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance.
  • Stay updated on e-commerce trends, technologies, and best practices.
Desired Candidate Profile

Bachelor s degree in Marketing, Business, or related field.

  • 5 7 years of experience in e-commerce, with at least 2 years in a managerial role.
  • Strong analytical, commercial, and leadership skills.
  • Proficiency with e-commerce platforms, analytics tools, and performance tracking.
  • Excellent written and verbal communication skills in both Arabic and English.

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