Clinical Operation Director
23 hours ago
Educations and Certificates:
- Master's degree in nursing, or a related field. A clinical background in rehabilitation or geriatric care is preferred.
- Current and valid professional nursing license (SCFHS license or eligibility).
Experience:
- Minimum 15 years of progressive leadership experience in clinical operations within rehabilitation, LTC, or integrated care settings.
- Demonstrated track record in program development, quality improvement, regulatory compliance.
- Experience with budgeting, resource planning, staffing, and capital projects.
Certification in healthcare management or comparable credentials are advantageous.
SKILLS AND PORFESSIONAL KNOWLEDGE
Strategic thinking with strong business acumen and change-management capabilities.
- Excellent clinical and operational governance knowledge; familiarity with rehab modalities, restorative nursing, geriatric care standards, and LTC best practices.
- Advanced data analytics, performance measurement, and utilization management skills.
- Leadership excellence: people development, conflict resolution, collaboration across disciplines, and effective communication with diverse stakeholders.
- Knowledge of regulatory requirements, accreditation standards, and risk management processes.
Proficiency in health informatics, EHR systems, and digital quality tools.
LANGUAGE
Proficiency in written, read and spoken Arabic and English languages.
ROLES AND RESPONSIBILITIES (But not limited to)
GENERAL ROLES AND RESPONSIBILITES
Provide strategic leadership for clinical operations across rehabilitation and LTC services.
- Ensure high-quality patient care, safety, and patient/family engagement.
- Develop, implement, and monitor clinical policies, procedures, and care pathways.
- Lead quality improvement, risk management, and patient safety programs.
- Manage budgets, staffing, and resource allocation; drive cost-effective care.
- Collaborate with Nursing, Dietitian/Nutrition, Ambulance Services, Social Work, and Case Management to coordinate care.
- Ensure regulatory compliance and accreditation readiness; oversee audits and corrective actions.
- Oversee program development, service line expansion, and innovative care models.
- Represent clinical operations in executive leadership discussions, governance forums, and community partnerships.
Promote a culture of continuous learning, research, and evidence-based practice.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
Direct daily operations to meet clinical quality and safety targets, patient experience goals, and financial performance.
- Lead interdisciplinary team rounds, care planning, and discharge planning activities.
- Establish and monitor clinical performance indicators, dashboards, and accountability structures.
- Foster interdepartmental collaboration to optimize patient flow, bed management, and reduced readmissions.
- Ensure proper credentialing, staff competencies, continuing education, and performance evaluations.
- Maintain compliance with all applicable laws, regulations, and accreditation standards.
- Lead the coordination with ambulance services for timely transport and critical care support as needed.
- Manage vendor relationships, supply chain for clinical equipment, and nutrition/dietary resources.
- Drive population health initiatives and transition-of-care programs.
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