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Customer Service Representative

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Law Office Full time

Company Description

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Role Description

This is a full-time on-site role for a Customer Service Representative located in Riyadh. The responsibilities include responding to customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining a positive customer experience. The Customer Service Representative will also handle support tickets and provide assistance to ensure timely and accurate resolutions, while building and maintaining relationships with clients.

Qualifications

  • Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Knowledge of Customer Experience best practices
  • Ability to manage client inquiries effectively and resolve issues promptly
  • Excellent communication and interpersonal skills
  • Organizational and problem-solving abilities
  • Proficiency in office software and CRM tools is a plus
  • Fluency in English and Arabic is highly desirable