Current jobs related to Customer Service Representative - Riyadh, Ar Riyāḑ - GlobCare | جلوب كير

  • Medical Laboratory Sales Representative

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia RADCARE Full time

    Job Title:Medical Laboratory Sales RepresentativeLocation:Riyadh – Rad Care Medical CompanyJob Summary:We are looking for aMedical Sales Representative with a Medical Laboratory backgroundandhands-on experience in laboratory sales. The ideal candidate will have strong knowledge of lab tests and diagnostic services, combined with proven sales skills to...

  • Representative customer care

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Tamkeen Technologies Full time

    الموقع - الرياض طبيعة العمل حضوري نبحث عن ممثل/ـة مركز اتصال للانضمام إلى فريق خدمة العملاء لدينا في مدينة الرياض. سيكون المرشح المثالي مسؤولًا عن الرد على استفسارات العملاء عبر الهاتف ومنصات...

  • Customer Service

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia بناء المستقبل Full time

    موظف خدمة عملاءشاغر في شركة تقنية عقارية موظف خدمة عملاء مسؤول عن إدارة التواصل مع العملاء والمطورين بعد إتمام البيع، ومتابعة الوحدات المحجوزة، الفواتير، وحالة الدفعات، مع ضمان تجربة سلسة ومنظمة...

  • Senior Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full time

    Qiddiya is Saudi Arabia's future capital of entertainment, sports, and culture — a 360 km² mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we're creating a destination like no other. This is more than a project,  it's a national transformation. As construction accelerates, we're hiring...

  • Customer Service Officer

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Madfu Compny Full time

    يتمثل دور مسؤول خدمة العملاء في الرد على استفسارات العملاء والتواصل معهم عبر الشات الكتابي والمكالمات الهاتفية، وتقديم حلول سريعة وفعّالة لمشاكلهم، بالإضافة إلى توثيق الملاحظات والحالات...

  • Supervisor Customer Experience

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ladun Full time

    المهام الرئيسية:الإشراف على فريق تجربة العميل ومتابعة الأداء.معالجة شكاوى العملاء وتحسين جودة الخدمة.متابعة مؤشرات رضا العملاء وإعداد التقارير.التنسيق مع الأقسام المختلفة لضمان تجربة...

  • Customer Experience Senior Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia HALA Full time

    Who Are WeHALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including...

  • Technical Customer Success Manager

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia HERE Full time

    What's the role?The Team:We are a group of self-motivated individuals who work closely with our customers, to provide support through the entire customer journey. From pre-sales to onboarding to adoption and expansion, we are the Voice of the Customer. Our primary objectives are to Engage, Adopt, Expand, and Retain relationships with our customers and help...

  • Sales Engineer- Fire Business unit

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia REDA Hazard Control Full time

    We're seeking a qualified sales representative to help sell the products and services that our customers rely on. The sales representative will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills and an ability...

  • Customer Success Executive

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia InnovationTeam Full time

    The Customer Success Executive acts as the single point of contact (SPOC) for operational interactions between Innovation Team and Client stakeholders (Section Managers, Directors, HR, and Operations). The role ensures seamless client experience by managing timesheet processes, approvals, payroll offsets, and support on client internal tools, while also...

Customer Service Representative

4 hours ago

Riyadh, Ar Riyāḑ, Saudi Arabia GlobCare | جلوب كير Full time

About the company:

We strive to provide all types of medical services through specialists and consultants in all medical fields, both in the patient's home and via video calls. We have a comprehensive team of nursing, physical therapy, and nutrition specialists to deliver home healthcare services comparable to those offered by hospitals, in a competitive manner that saves time and effort, reduces the risk of infection, and maintains the highest quality standards.

Job Summary:

Contacting customers by phone to provide assistance and answer questions, and of course, however, delivering a distinctive experience and a positive image of the company.

Responsibilities:

  • Receive incoming calls from customers and answer their inquiries accurately and professionally.
  • Resolve problems and complaints effectively and with a positive attitude.
  • Document calls and transactions in the approved system.
  • Follow up on customer requests and ensure their satisfaction with the solutions provided.
  • Adhere to service quality standards and company policies.

Required Qualifications:

  • University degree, preferably fluent in English.
  • Excellent communication skills and a strong ability to persuade and interact with diverse personalities.
  • Proficiency in computer skills and customer service software.
  • Tactfulness, patience, and work ethic.