Front Office Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia EWAA Hotels Full time

Company Description

EWAA Hotels is renowned for its hospitality and quality services, offering a comfortable stay with air conditioned rooms, incredible customized services, and more. EWAA Hotels is a unique hospitality platform in the Kingdom of Saudi Arabia, featuring properties like Grand Plaza Hotels & Resorts and Al Muhaidb Hotels & Residence, covering 14 cities. We are committed to personalized service, investing in our human capital, and providing a healthy working environment to achieve sustainability and success. Join us in offering the ultimate 3 and 4-star hotel experience.

Role Description

This is a full-time, on-site role in Jeddah for a مدير تنفيذي بقسم المكاتب الأمامية (Executive Director of Front Office). The individual will be responsible for managing front office operations, overseeing office administration, ensuring customer satisfaction and excellent customer service, and facilitating effective communication between guests and staff. The successful candidate will strive to uphold the quality and hospitality standards of EWAA Hotels.

Qualifications

  • Office Administration and Front Office skills
  • Customer Satisfaction and Customer Service skills
  • Excellent Communication skills
  • Ability to manage staff and ensure operational efficiency
  • Strong problem-solving skills and attention to detail
  • Experience in the hospitality industry is a plus
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field

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