Senior Specialist, Systems Administration

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Ceer Full time
Job Purpose

Perform day-to-day planning, deployment, commissioning, and operation of Global CEER IT Infrastructure and Operations services, with a primary focus on desktop environments. Participate in Change Advisory Board (CAB) reviews to support change management processes.

Key Responsibilities

Technical & Operational Duties:

Build and create desktop images using automation tools (SCCM, Intune, Microsoft Endpoint Manager).Deploy desktops, monitors, docking stations, peripherals, and software licenses to end users.Manage user permissions via Microsoft Active Directory and OKTA.Administer SCCM, Intune, Endpoint Manager, and Group Policies (GPO).Collaborate with Cyber Security to review and deploy client patches.Add users to systems like Active Directory, Azure AD, and MFA.Engineer, build, deploy, and operate IT services for CEER customers.Maintain and enhance Microsoft Virtual Desktop on Azure and VMware environments.Monitor and maintain CEER AD, Intune, and Endpoint servers.

Process & Strategy:

Develop and maintain technical standards and documentation for desktop IT services.Conduct root cause analysis and implement reliability improvements.Plan and execute maintenance strategies to improve MTBF and reduce downtime.Contribute to knowledge sharing within the support team.Manage technology delivery to meet SLAs.Recommend cost-saving initiatives and efficiency improvements.Utilize automation tools (e.g., Ansible) for task optimization.Maintain software and system updates.

Development & Collaboration:

Build strong relationships with external service providers and vendors.Proactively pursue certifications in desktop, cloud, and related technologies.Write scripts or code using PowerShell, VB, JavaScript, Python, or C#. 
Job Requirements

Education:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.Preferred: ITIL v3+ Foundation certification.

Experience:

Minimum 5 years in a large company or government entity.Experience with Operational Technology (OT) and/or manufacturing environments is a plus.

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