Account Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia El-Ajou Group Trading Co. Full time

We are looking for Account Manager / Sales professional with proven experience in
AV / Audio Visual
solutions to join our team in
Makkah or Jeddah.

Client Strategy & Relationship Management

  • · Serve as the primary contact for strategic accounts.
  • · Build long-term relationships with decision-makers and influencers.
  • · Understand client business models and align solutions accordingly.

Sales & Revenue Growth

  • · Develop and execute strategic account plans.
  • · Identify upselling and cross-selling opportunities.
  • · Achieve revenue targets and monitor account performance.
  • · Proactively identify and pursue new business opportunities within strategic accounts and adjacent markets.

Market Intelligence & Reporting

  • · Analyze market trends and competitor activities.
  • · Provide insights to internal teams for product/service improvements.
  • · Prepare regular reports on account status and forecasts.

Cross-functional Collaboration

  • · Coordinate with technical, logistics, and service teams to ensure seamless delivery.
  • · Lead client presentations and solution workshops.

Strategic Planning & Execution

  • · Develop long-term strategic plans for key accounts aligned with company goals.
  • · Forecast revenue and growth opportunities across assigned accounts.
  • · Lead quarterly business reviews with clients to assess performance and future needs.

Client Engagement & Retention

  • · Act as a trusted advisor to clients, offering insights and proactive solutions.
  • · Monitor client satisfaction and implement corrective actions when needed.
  • · Handle escalations and ensure timely resolution of issues.

Data-Driven Decision Making

  • · Analyze client data to identify trends, risks, and opportunities.
  • · Use CRM tools to track interactions, pipeline, and performance metrics.
  • · Provide regular reporting to senior leadership on account health and growth.

Solution Development

  • · Collaborate with product, engineering, and service teams to tailor solutions.
  • · Lead proposal development and tender submissions for strategic clients.
  • · Ensure solutions are scalable and aligned with client business models.

Market & Competitive Intelligence

  • · Stay updated on industry trends, competitor activities, and market shifts.
  • · Share insights with internal teams to refine offerings and positioning.

Hands-on experience in
AV / Audio Visual
systems, including installation, operation, and maintenance of audio/video solutions and conferencing technologies.

Strong knowledge of video conferencing systems and display solutions.

Excellent communication and negotiation skills.

Ability to meet sales targets and manage time effectively.

  • Location:
    Candidate must be based in
    Makkah or Jeddah only
    .

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