Account Manager

1 hour ago

Jeddah, Makkah Province, Saudi Arabia Above Limits Full time

We are looking for a proactive and client-focused Account Manager with strong digital expertise to join our team. The ideal candidate will manage client relationships, oversee digital campaigns, ensure high-quality service delivery, and identify opportunities to grow accounts. This role requires excellent communication, project management, and digital marketing skills.

Key Responsibilities


• Manage and maintain strong relationships with assigned clients, serving as their primary point of contact.


• Understand client needs and goals to ensure delivery of high-quality solutions.


• Coordinate with internal teams (creative, operations, marketing) to execute client projects efficiently.


• Prepare proposals, quotations, and project briefs.


• Monitor account performance and provide regular reports to clients.


• Ensure timely delivery of projects within scope, budget, and quality standards.


• Identify upselling and cross-selling opportunities to grow accounts.


• Handle client feedback and resolve issues promptly and professionally.


• Stay updated on industry trends and competitor activities to provide valuable insights.

Digital Responsibilities


• Manage digital accounts and oversee execution of social media and online advertising campaigns.


• Analyze digital campaign performance using tools such as Google Analytics, Meta Business Suite, and TikTok Ads Manager.


• Ensure brand consistency across digital channels.


• Review digital content (social media posts, digital assets) to align with client strategy.


• Track digital KPIs and suggest improvements based on data insights.


• Coordinate with design and content teams to produce effective and engaging digital materials.


• Monitor digital marketing trends and competitor activities to provide strategic recommendations.

Qualifications


• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.


• 2–4 years of experience in account management, client servicing, or digital marketing roles.


• Strong communication and interpersonal skills.


• Excellent organizational and project management abilities.


• Digital marketing skills including social media management, online campaigns, and analytics.


• Ability to manage multiple clients and deadlines simultaneously.


• Problem-solving mindset with attention to detail.


• Proficiency in Microsoft Office, CRM tools, and digital marketing platforms.


• SEO/SEM knowledge is a plus.


• Fluency in English and Arabic is an advantage.

Personal Competencies


• Customer-oriented and relationship-driven.


• Strong presentation and negotiation skills.


• Ability to work under pressure in a fast-paced environment.

  • Team player with a proactive and positive attitude.

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