Territory Manager

3 days ago

Saudi Arabia Häfele Full time 40,000 - 120,000 per year

KEY PURPOSE OF THE JOB (POSITION SUMMARY)

The position will be primarily responsible for overseeing all Business development, Sales & Marketing activities of the – Kitchen Surfaces & Water solutions category in the assigned area

KEY RESULT AREAS
  1. Responsible for achieving top line of – Kitchen Surfaces & Water solutions business in their respective assigned area. 
  2. To Meet and build relationship with Key Influencers and Specifiers like Architects, Interior Designers, Kitchen Studios, PMC, Builders & Contractors.
  3. Identify and Set up Distributors in potential areas with key focus on Products existing as well as newly launched in the – Kitchen Surfaces & Water solutions
  4. Identify Distributors and set up displays in potential areas with key focus on Products existing as well as newly launched in the – Kitchen Surfaces & Water solutions
  5. Formulating & executing strategies to develop the Market for all products launched under the – Kitchen Surfaces & Water solutions
  6. Coordinating with the Service and installation team to service the respective Market and ensuring quality of execution for products under the – Kitchen Surfaces & Water solutions product portfolio.
  7. Conducting regular training Interventions for Dealers/ Franchisees and Distributors
  8. To work in close coordination with other sales personnel of other verticals to help generate business for products in the – Kitchen Surfaces & Water solutions category

Below listed are the tasks and responsibilities specific to your position.

STRATEGIC
  1. Responsible for achieving top line of – Kitchen Surfaces & Water solutions business in their respective assigned area. 
  2. To Meet and build relationship with Key Influencers and Specifiers like Architects, Interior Designers, Kitchen Studios, PMC, Builders & Contractors.
  3. Identify and Set up Distributors in potential areas with key focus on Products existing as well as newly launched in the – Kitchen Surfaces & Water solutions
  4. Identify Distributors and set up displays in potential areas with key focus on Products existing as well as newly launched in the – Kitchen Surfaces & Water solutions
  5. Formulating & executing strategies to develop the Market for all products launched under the – Kitchen Surfaces & Water solutions
  6. Coordinating with the Service and installation team to service the respective Market and ensuring quality of execution for products under the – Kitchen Surfaces & Water solutions product portfolio.
  7. Conducting regular training Interventions for Dealers/ Franchisees and Distributors
  8. To work in close coordination with other sales personnel of other verticals to help generate business for products in the – Kitchen Surfaces & Water solutions category
OPERATIONAL

BUSINESS DEVELOPMENT

  • To identify key channels for Sale of Kitchen Surfaces & Water solutions category products in the Assigned Market.
  • To Identify Key Architect and Interior design accounts which will help drive the business forward.
  • To maintain a database of Kitchen Studios, Product Specific Partners, Architects and Interior Designers and update the same in a timely manner.
  • To Develop and suggest key product mix from the  portfolio to Kitchen Studios, Product specific channel Partners, Architects and Interior designers
  • To update Architects, Interior Designers and contractors on new product releases
  • To educate the Target group on key product technicalities.

BILLING & COLLECTIONS

  • Ensure timely billing to customer.
  • Manage the collection process so that receivables are accrued within the prescribed time frames.
  • Ensure DSO limits are adhered to and followed.
  • Ensure necessary paperwork is provided and collected as per company standard operating procedures
  • Ensure credit policy of the company is adhered and not deviated from at all possible times

OTHER KEY RESPONSIBILITIES

  • To provide feedback about the product demand, market trend, product quality issues to Assistant Area Manager Kitchen Surfaces & Water solutions.
  • To ensure displays are well maintained and plan for them
  • To submit consolidated Monthly activity reports for the region to Assistant Area Manager Kitchen Surfaces & Water solutions
  • To maintain an inventory and ensure that samples, sample books & brochures are available at all times.
  • To be up to date about current market trends, latest developments and new entrants in the Market.
OPERATIONAL Cont.. DEVELOPMENTAL

Remain informed and updated with Product Knowledge and Industry related news.

OPERATING NETWORK

INTERNAL RELATIONSHIPS



S.No.
DEPARTMENT
PURPOSE OF THE INTERACTION

1
Supply Chain
Execution of orders

2
OPD
Processing of orders

3
Accounts
Payment and C-form collection

4
Service/Customer Care
Any issues related to installation or complaints on services or products

EXTERNAL RELATIONSHIPS



S.No.
ENTITY
PURPOSE OF THE INTERACTION

1
Key Accounts – Distributors/ Kitchen Studios/ Product specific dealers/ Architects/IDs/Fabricators
Relationship Management

ROLE REQUIREMENT

1
ESSENTIAL QUALIFICATION
Graduate

2
PREFERRED QUALIFICATION
MBA (Marketing), BE

3
CERTIFICATIONS ( IF ANY)

4
EXPERIENCE
Minimum 3-4 years

5
AGE

6
ADDITIONAL SKILLS:
  • Strong Network with kitchen Studios, Sanitary/ Ceramic/Porcelain/ Marble dealers, Architects and Interior Designers,.
  • Forward thinking with ability to review/enhance existing processes and create efficiencies
  • Excellent (written and oral) communication skills
  • Punctual, reliable to complete tasks on timely basis
  • Accepts responsibility and proactively resolves issues ('solution focused')
  • Compliance with and adherence to all Company policies and procedures.
  • Excellent listening skills and interpersonal relations in dealing with both internal and external customers
  • Strong capability to effectively delegate tasks to ensure smooth daily operations
  • Proficiency with Microsoft software e.g. Outlook, Word, Excel required


COMPETENCIES Execution Excellence Quality Consciousness Interpersonal Skills Drive Putting Customer First Analytical Ability Future Readiness Team Spirit Openness and Inclusion

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