Key Account Manager- Events

5 hours ago

Riyadh, Ar Riyāḑ, Saudi Arabia MIRA CONSTRUCTION L.L.C Full time

Position Overview

The Key Account Manager – Events & Expo is responsible for managing and developing long-term relationships with high-value clients in the events, exhibitions, trade shows, conferences, and corporate activation sectors

Key Responsibilities

A. Client Relationship Management


• Serve as the primary point of contact for key clients.


• Build strong client relationships and ensure satisfaction.


• Conduct meetings, presentations, and follow-ups.


• Understand client objectives and deliver solutions.

B. Business Development & Revenue Growth


• Identify new business opportunities in events & expo.


• Prepare proposals and commercial offers.


• Achieve revenue targets.


• Provide forecasts and market insights

C. Project Coordination & Execution


• Coordinate with production, design, operations, and logistics teams.


• Monitor timelines, budgets, and deliverables.


• Attend site visits and event days.


• Ensure all approvals and documentation are completed.

D. Key Account Growth & Strategy


• Develop account plans to expand portfolio.


• Conduct market and competitor analysis.


• Support marketing and networking activities.

E. Contract & Financial Management


• Negotiate pricing and payment terms.


• Ensure timely invoicing and collection.


• Coordinate financials with finance department.

F. Reporting & Documentation


• Maintain CRM/ERP records.


• Prepare weekly reports and visit logs.


• Document client feedback and improvements

Requirements


• Bachelor's degree in Business, Marketing, or Events.


• 3–7 years of experience in events/exhibitions.


• Strong understanding of event production and operations.


• Excellent negotiation and communication skills.


• Ability to manage multiple projects.


• Proficient in MS Office and CRM systems.

4. Key Skills & Competencies


• Client Management


• Sales & Negotiation


• Project Coordination


• Strategic Account Development


• Time Management


• Problem Solving


• Communication & Presentation

Work Conditions


• Office-based with client meetings and site visits.


• Available during event build-up and dismantling.


• Flexible hours during peak periods.

KPIs


• Monthly revenue


• Client retention


• New accounts


• Project satisfaction score


• Profitability


• Payment collection timeline


• Proposal accuracy

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