Regional Operations Manager

6 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation | هنقرستيشن Full time 120,000 - 180,000 per year

SAUDI NATIONALS

We are seeking a seasoned
Regional Operations Manager
to oversee the performance and growth of Hunger Station Markets across assigned regions. This role will lead and support
Area Supervisors
and
Store Managers
, ensuring operational excellence, commercial performance, and customer satisfaction in line with company standards and objectives.

Key Responsibilities:

  • Lead, coach, and develop a team of Area Supervisors and Store Managers to drive consistent performance and service standards across all stores.
  • Oversee daily operations across multiple locations, ensuring compliance with operational policies, safety, and hygiene standards.
  • Monitor and improve key business metrics such as sales, profitability, order fulfillment time, and customer experience.
  • Partner with cross-functional teams (Category, Supply Chain, Commercial, and HR) to ensure smooth coordination and execution of market initiatives.
  • Identify regional challenges and opportunities, implementing action plans to optimize efficiency and growth.
  • Ensure effective inventory management, loss prevention, and operational cost control.
  • Conduct regular performance reviews, store audits, and training sessions to ensure teams are aligned with business goals.
  • Support expansion and new store launch initiatives within the region.

Qualifications & Experience:

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Minimum 7–10 years of experience in retail or grocery operations, with at least 3 years in a multi-store leadership role.
  • Strong people management and mentoring skills.
  • Excellent analytical, organizational, and communication abilities.
  • Saudi Nationals preferred.
  • Valid driver's license and willingness to travel extensively within the region.

What We Offer:

  • Opportunity to be part of a fast-growing quick-commerce ecosystem under the Delivery Hero group.
  • A dynamic, collaborative, and innovation-driven work environment.
  • Competitive compensation and benefits package.

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