Senior Sales Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Hospitality Management Jobs Full time

Job Title: Senior Sales Manager

Salary & Benefits:

  • Up to USD 3,200/month.
  • Performance-based bonus.
  • Transportation & Accommodation.
  • Single Status.

Job Overview:

Our client, a prominent luxury catering, banqueting and restaurant group in Saudi Arabia, is seeking an experienced Senior Sales Manager to lead a reactive sales and admin team. The successful candidate will drive business growth by developing strategic goals, managing high-level client relationships, and ensuring seamless execution of catering and conference events. This role requires an inspiring leader who thrives in a multicultural environment and excels at balancing customer satisfaction with operational excellence.

Key Responsibilities:

  • Lead a sales and admin team of 6 by setting clear sales objectives, monitoring performance, and fostering a motivated, high-achieving culture.
  • Cultivate a collaborative team environment that promotes integrity, enthusiasm, and professionalism across all levels.
  • Establish and maintain strong relationships with clients, vendors, and internal departments to ensure flawless event execution and long-term business retention.
  • Oversee catering and banquet operations, ensuring alignment between client expectations and service delivery across all departments.
  • Partner closely with culinary and event teams to confirm event details and uphold the highest standards of food presentation and service.
  • Lead client meetings, presenting venue features, customizing packages, and providing strategic event planning support.
  • Act as a customer experience champion, resolving client concerns quickly and effectively while driving continuous service improvement.
  • Communicate all event-related details clearly to relevant stakeholders, ensuring each function runs seamlessly from planning to execution.
  • Monitor guest feedback, analyze service data, and implement improvements that elevate the customer experience and increase repeat business.
  • Inspire team performance through training, regular coaching, and by creating an environment centered on guest satisfaction and service excellence.

Qualifications and Requirements:

  • Extensive experience in sales or events within luxury hospitality, catering, or banquet operations.
  • Proven leadership experience managing small to mid-sized sales teams, preferably in a multicultural environment.
  • Strong interpersonal and communication skills with the ability to influence, negotiate, and build long-term relationships.
  • Deep understanding of banquet and catering operations, including interdepartmental coordination and event lifecycle management.
  • Exceptional organizational and time management skills; thrives in a fast-paced, high-stakes environment.
  • Proficiency in using CRM software, sales tracking tools, and Microsoft Office Suite.
  • Professional demeanor with a strong sense of integrity, adaptability, and cultural sensitivity.

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