Marine Service Coordinator

3 days ago

Dammam, Eastern Province, Saudi Arabia Sealand Maritime Group Full time

Job Title: Marine Service Coordinator

Department: Marine Services

Reports To: Marine Operations Manager

Location: Rastanura, Saudi Arabia

Job Summary:

The Marine Service Coordinator is responsible for coordinating, monitoring, and supporting all marine service operations, ensuring that vessels receive timely maintenance, repairs, and technical support. This role acts as a key liaison between ship crews, service providers, suppliers, and the management team, ensuring smooth service execution, compliance with safety standards, and efficient resolution of operational issues.

Key Responsibilities:1. Service Coordination

  • Schedule and coordinate maintenance, repair, and technical services for vessels.
  • Ensure timely procurement of spare parts, consumables, and service contracts.
  • Liaise with ship crews, technical superintendents, and service providers to plan and execute maintenance activities.
  • Monitor ongoing vessel operations and address service requirements promptly.

2. Vendor and Supplier Management

  • Identify, evaluate, and coordinate with approved service providers, shipyards, and contractors.
  • Track vendor performance and ensure services meet quality and safety standards.
  • Manage service agreements, contracts, and payment processes.

3. Documentation and Reporting

  • Maintain accurate records of service requests, completed work, and vessel maintenance schedules.
  • Prepare reports on service activities, service costs, and vendor performance.
  • Ensure compliance with company policies, safety regulations, and classification society requirements.

4. Communication and Liaison

  • Serve as the primary point of contact between the vessel crew and shore-based management for service-related matters.
  • Provide timely updates on service schedules, delays, or technical issues.
  • Coordinate with procurement, logistics, and finance teams for smooth service delivery.

5. Problem-Solving and Support

  • Assist in troubleshooting technical issues reported by vessel crews.
  • Escalate critical operational issues to technical superintendents or management.
  • Ensure continuous support to minimize vessel downtime and operational disruption.

Qualifications and Skills:

  • Education: Bachelor's Degree in Marine Engineering, Nautical Science, Logistics, or related field.
  • Experience: 2–5 years in marine operations, vessel management, or technical coordination.
  • Technical Knowledge:
  • Understanding of vessel systems, machinery, and marine operations.
  • Knowledge of maritime regulations, classification requirements, and safety standards.
  • Familiarity with marine ERP or fleet management software (e.g., ShipNet, AMOS).
  • Soft Skills:
  • Excellent communication, organizational, and coordination skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to multitask and work under pressure.
  • Customer-focused and proactive attitude.

Key Performance Indicators (KPIs):

  • Timely execution of maintenance and repair services.
  • Minimal vessel downtime due to service delays.
  • Vendor performance and service quality compliance.
  • Accuracy and timeliness of reports and documentation.
  • Effective communication and coordination with vessel crews and management.

Job Types: Full-time, Permanent

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